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"My innovation involved taking an idea from the telecommunications and banking industries, and applying that idea to transportation business."
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"A manager is not a person who can do the work better than his men; he is a person who can get his men to do the work better than he can."

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"A Yale University management professor in response to student Fred Smith's paper proposing reliable overnight delivery service: The concept is interesting and well-formed, but in order to earn better than a 'C', the idea must be feasible."

"My innovation involved taking an idea from the telecommunications and banking industries, and applying that idea to transportation business."
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