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"Starbucks was founded around the experience and the environment of their stores. Starbucks was about a space with comfortable chairs, lots of power outlets, tables and desks at which we could work and the option to spend as much time in their stores as we wanted without any pressure to buy. The coffee was incidental."
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"I'm in this business for too long to be halfhearted about anything."
Author Name
Personal Development
"We prefer to be around others who bring out the best in us and make us feel good, don't we? Customers want to do business with people who make them feel valued, appreciated, and happy."
Author Name
Personal Development
"You want to build a big business? Start with your character."
Author Name
Personal Development
"If you can't fire your best friend or your brother, don't hire them."
Author Name
Personal Development
"Project your "brand to be remarkable and memorable. Whether through a positioning statement, product placement, advertising campaign, service, a logo, mission, or message, your brand is what makes you and/or your company remarkable-or not."
Author Name
Personal Development
"They call it "business" because it does not become successful by a person's "idleness". Go get busy if you want to do business; but be busy for the right reasons!"
Author Name
Personal Development
"If anyone rises to power, it's not only because he could, but also because the stars were aligned in his favor. Many with apparent means to take it failed simply because they weren't destined for the honor."
Author Name
Personal Development
"Apple's market share is bigger than BMW's or Mercedes's or Porsche's in the automotive market. What's wrong with being BMW or Mercedes?"
Author Name
Personal Development
"I figure anything over 13 weeks in this business is pretty good."
Author Name
Personal Development
"An intelligent organization is not about the "cleverness of one analytics team but the insightful nature of the entire business."
Author Name
Personal Development
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"A friend is an emotional bond, just like friendship is a human experience."
Relationship
"Leadership is absolutely about inspiring action, but it is also about guarding against mis-action."
Leadership
"When you explain to people what you're trying to do, as opposed to just making demands or delegating tasks, you can build instant trust, even if it's just for that short time you're on the phone."
Leadership
"Though we may have desires or bold goals, for whatever reason, most of us don't think we can achieve something beyond what we're qualified to achieve. Why, I ask, do we let reality interfere with our dreams?"
Inspirational
"A sour corporate culture can actually make an entire society unhappy. This means that a strong corporate culture can have a positive impact on a society."
Business
"Starbucks was founded around the experience and the environment of their stores. Starbucks was about a space with comfortable chairs, lots of power outlets, tables and desks at which we could work and the option to spend as much time in their stores as we wanted without any pressure to buy. The coffee was incidental."
Business
"Great leaders are willing to sacrifice the numbers to save the people. Poor leaders sacrifice the people to save the numbers."
Leadership
"TiVo and other digital recording devices have confounded advertisers. The ad industry sees the technology as a threat to their product."
Business
"Champions are not the ones who always win races - champions are the ones who get out there and try. And try harder the next time. And even harder the next time. 'Champion' is a state of mind. They are devoted. They compete to best themselves as much if not more than they compete to best others. Champions are not just athletes."
Motivation
"If you want to be a great leader, remember to treat all people with respect at all times. For one, because you never know when you'll need their help. And two, because it's a sign you respect people, which all great leaders do."
Leadership
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