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"If customers don't trust you to help them at the beginning of the sales process, they certainly won't trust you with their money at the end of it."
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"We prefer to be around others who bring out the best in us and make us feel good, don't we? Customers want to do business with people who make them feel valued, appreciated, and happy."

"If you can't fire your best friend or your brother, don't hire them."

"Project your "brand to be remarkable and memorable. Whether through a positioning statement, product placement, advertising campaign, service, a logo, mission, or message, your brand is what makes you and/or your company remarkable-or not."

"They call it "business" because it does not become successful by a person's "idleness". Go get busy if you want to do business; but be busy for the right reasons!"

"If anyone rises to power, it's not only because he could, but also because the stars were aligned in his favor. Many with apparent means to take it failed simply because they weren't destined for the honor."

"Apple's market share is bigger than BMW's or Mercedes's or Porsche's in the automotive market. What's wrong with being BMW or Mercedes?"

"I figure anything over 13 weeks in this business is pretty good."

"An intelligent organization is not about the "cleverness of one analytics team but the insightful nature of the entire business."
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"Reputation is the panacea for those who lack confidence in their own decisions."

"You look green, immature. A young boy playing at business, dressing up in the manner in which he believes an actual grown-up would. Your viewpoint of business attire is one of wide-eyed wonder from the nursery door."

"Success does not judge one man for being worthy above another. Success doesn't choose you because of your family name or existing wealth. Success is taken by the man, who has made himself ready for its arrival. And although I am not there yet, I have come to this place to become such a man."

"Success is taken by the man, who has made himself ready for its arrival."

"Everybody sells something to somebody every day, whether it's a product, a service or just a case of making sure that they get their own way."

"In this wonderful modern age, if you know what you want, you can just reach out and, with the click of a mouse, take complete control of your entire buying and shopping experience."
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