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"Just as predatory animals follow a similar general design and behave in similar ways, so organizations, especially those in competition with one another, must follow certain design principles if they are to succeed and prevail."
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"Once the product's task is known, design the interface first; then implement to the interface design."

"I design my shots. I walk the rehearsal as the camera and say 'this is where I want to be... I want this look."

"For me, unemployment and poverty in the Greater Montreal area is not mainly a problem of structure, or design, or statistics. It is a profoundly human situation."

"Outside of the chair, the teapot is the most ubiquitous and important design element in the domestic environment and almost everyone who has tackled the world of design has ended up designing one."
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"Organized religion provides a model of the way all organizations, from the state down to the village garden club, end a price in terms of a member's freedom of thought and action."


"Of all human inventions the organization, a machine constructed of people performing interdependent functions, is the most powerful."


"Military organization, like religious organization, can be seen as a paradigm of organization in general."


"To reject even one major tenet of the religion or to violate one major rule of behavior is enough to get one kicked out - or worse."


"As such people achieve influence within the organization, whenever there is a conflict between their own interest and the interest of the organization, their interests will win out."


"Indeed, if our ancestors of millions of years ago hadn't learned how to care for one another and hunt in packs, they'd all have ended up being eaten by leopards."


"But the more an organization succeeds and prospers, the more it is likely to be diverted from its original ideals, principles and purposes."


"One simple way to keep organizations from becoming cancerous might be to rotate all jobs on a regular, frequent and mandatory basis, including the leadership positions."


"It is instructive, for instance, to trace the computer industry's decline in vision, idealism, creativity, romance and sheer fun as it becomes more and more important and prosperous."


"Even while we busily attend meetings, contribute money and perform our assigned tasks, we suspect that we may be helping to create a force that is inimical to many values we hold dear."
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