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"Innovation comes from the producer - not from the customer."
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Exlpore more Customer quotes
"Courteous treatment will make a customer a walking advertisement."
"If you make the customer a promise... make sure you deliver it."
"If they don't want to pay for it, they can stop drinking it."
"The well-satisfied customer will bring the repeat sale that counts."
"What you can't buy is the loyalty that comes through our dedicated crewmembers."
"If I traveled to the end of the rainbow as Dame Fortune did intend, Murphy would be there to tell me the pot's at the other end."
"Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don't understand what they're talking about - we're running that product, we've been using it for five years, what are they talking about?"
"Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff."
"The first step in exceeding your customer's expectations is to know those expectations."
Explore more quotes by W. Edwards Deming
"The result of long-term relationships is better and better quality, and lower and lower costs."
"The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work."
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