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"Innovation comes from the producer - not from the customer."
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Exlpore more Customer quotes
"That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers."
"Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company."
"But paying is part of the game of life: it is the joy of buying that we crave."
"If you make the customer a promise... make sure you deliver it."
"Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff."
"If they don't want to pay for it, they can stop drinking it."
"Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don't understand what they're talking about - we're running that product, we've been using it for five years, what are they talking about?"
Explore more quotes by W. Edwards Deming
"The result of long-term relationships is better and better quality, and lower and lower costs."
"Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them."
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