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"They're pushing credit cards. They don't take Visa, but they do take American Express, or they don't take this one, but they take that one, or you'd better bring this one, or if you forget who you are, look on your credit card; it will be there."
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"But paying is part of the game of life: it is the joy of buying that we crave."
Author Name
Personal Development
"Courteous treatment will make a customer a walking advertisement."
Author Name
Personal Development
"A person buying ordinary products in a supermarket is in touch with his deepest emotions."
Author Name
Personal Development
"If you make the customer a promise... make sure you deliver it."
Author Name
Personal Development
"A loud noise at one end and no sense of responsibility at the other."
Author Name
Personal Development
"If they don't want to pay for it, they can stop drinking it."
Author Name
Personal Development
"Pager companies are very much looking to provide new services to help them regain some of their customer base."
Author Name
Personal Development
"The well-satisfied customer will bring the repeat sale that counts."
Author Name
Personal Development
"That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers."
Author Name
Personal Development
"What you can't buy is the loyalty that comes through our dedicated crewmembers."
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Personal Development
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"There's a world out there, and you've got to look at both sides of the mountain in your lifetime."
World
"What did Citibank get out of it? It got the ability to reverse the arbitrage. Actually, what they got was the ability to give themselves a profit, and that saved the bank."
Ability
"So people ought to be free to leave here, but there ought to be opportunity for them to come home."
Home
"Folks can't carry around money in their pocket. They've got to go to an ATM machine, and they've got to pay a few dollars to get their own dollars out of the machine. Who ever thought you'd pay cash to get cash? That's where we've gotten to."
Money
"The rest of the world wants our cash; we like plastic."
Finance
"You stick a credit card in a machine, and you pay $3 or whatever it is to get cash - your own money."
Money
"I like practicing law."
Law
"What's taken God 200 years to create was wiped out in a couple of days by what was apparently an arsonist, And it just shows you what a sick world we live in nowadays."
God
"If you knew the upward mobility that South Dakota's kids have gotten from the opportunity to intern and to work and to be employed and to have upward mobility in that company and move on, it's been phenomenal for South Dakota."
Work
"I bought a railroad during this period of time."
Time
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