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"Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that "matching and mirroring" another person's body language is a powerful technique and subliminal way to develop trust, build rapport, and make their clients more comfortable and engaging. Subtly mirroring the postures, gestures, and body language of your client inspires a kinship of commonality."
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"Earning the Right is a commitment to be the sales professional that your customer really needs."
Author Name
Personal Development

"Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that "matching and mirroring" another person's body language is a powerful technique and subliminal way to develop trust, build rapport, and make their clients more comfortable and engaging. Subtly mirroring the postures, gestures, and body language of your client inspires a kinship of commonality."
Author Name
Personal Development

"We all need salespeople who help people with the same enthusiasm shown by a small child describing the best Christmas present EVER."
Author Name
Personal Development

"Someone told me that each equation I included in the book would halve the sales."
Author Name
Personal Development

"In sales, a referral is the key to the door of resistance."
Author Name
Personal Development

"I will ask questions that are so wide and open they will feel the need to speak for a week. Then from the information that they give to me, I will mould solutions designed specifically for them."
Author Name
Personal Development

"Also a portion of my sales go directly to Greenpeace."
Author Name
Personal Development

"It's really simple. Sell high-value stuff to people who value high-value stuff."
Author Name
Personal Development

"But either way you cannot deny the sales and what we did."
Author Name
Personal Development

"The record companies are interested in the kind of sales they can get from the rock groups."
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Personal Development
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"Bringing a great attitude with positive energy is one of the best strategies you can have for your personal and professional success. Matching our energy with another person's will help us build rapport and relationships more easily."
Positivity

"Trying to engage with an unapproachable person can lead to embarrassment, alienation, and resistance. Why would we set ourselves up for that kind of pain and failure? It's no wonder that people may avoid them-the risk of rejection is too great."
Relationship

"Self-confident people Know that obstacles are only temporary setbacks."
Resilience

"Strive to see the best in others, situations, and experiences."
Positivity

"Do you ever feel like you have been stopped dead in your tracks? That you have fallen and can't get up? Or like you are stuck in a rut or wading in muck? Paralysis, inertia, and being stuck, can be disempowering and disabling. What is it going to take for you to restart your engines and get moving again?"
Resilience

"I have known many people who have been incredibly successful in life. It was not necessarily because they had immense talent, brilliance, an expensive education, or exemplary skills. It was because they had an extraordinary attitude to take on life with love, passion, conviction, consistency, and hard work. What they all had in common was getting their minds right and becoming positive thinkers-which activated their potential to achieve remarkable things and build strong relationships."
Success

"Affirmative words and actions confirm you are on the right path and help you attract what you desire. Whether you are reaffirming a dream, a goal, a previous commitment, or a person, reaffirmations will strengthen your area of focus. Begin reaffirming yourself and others through encouragement, paying attention, listening, and being grateful."
Motivation

"What can you do to ensure that your voice value translates into impression value?"
Expression

"People lose their enthusiasm and disengage for a variety of reasons. It can be due to boredom, disinterest, rejection, apathy, overwhelm, or exhaustion. Once a person begins to disengage, the tendency can bleed over into other areas of their life and disconnect them from what would actually bring them joy."
Joy

"Share your happiness with others-its contagious!"
Joy
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