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"Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that "matching and mirroring" another person's body language is a powerful technique and subliminal way to develop trust, build rapport, and make their clients more comfortable and engaging. Subtly mirroring the postures, gestures, and body language of your client inspires a kinship of commonality."
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"You're good salesman, if you make people buyproduct they don't need."
"In sales, a referral is the key to the door of resistance."
"You truly help people with the things that you sell. Once you are aware of that vital piece of information every demonstration, every presentation, every transaction will be delivered with a light shining from your heart. From your heart will shine a beacon that tells all prospects you can truly help and that that is your sole purpose for being there."
"We initially targeted pager networks, which have been suffering for the last decade due to cell phone sales."
"Earning the Right is a commitment to be the sales professional that your customer really needs."
"Get up in the morning on a mission to save prospective clients from the shabby, ill-fitting, overpriced and worthless alternatives that those charlatans - who are your competition - are trying to get away with flogging them."
Explore more quotes by Susan C. Young
"It is hard to earn the respect of others when you do not respect yourself. Others may find it difficult to enjoy your company if you do not enjoy your own."
"Proxemics is the study of human use of space and the effects that population density has on behavior, social interaction, and communication. Imagine invisible bubbles around every person that provides each of us with comfort zones for social engagement and interaction."
"People with the gift of charm exude a delightful demeanor-an attractive likability that enwraps you in their warmth."
"We all can give in to our inner critic. I don't know about you, but I would never allow anyone to speak to me the way I speak to myself! I wouldn't be their friend!"
"Dress confidently in clothes that make you feel great about yourself. When you look better you feel better."
"When your speaking style is clear, confident, and concise, your listeners will perceive you as such."
"Confidence is silent, humble self-assurance. Moving one step past a healthy self-esteem, confidence projects an air of authority, trust, and respect-a commanding, respected presence."
"Proven professionals know that by focusing on quality, you can't lose with the classics and your clothes will last longer. It's not about having expensive clothing, it is about having style."
"To cultivate bravery and courage, ground yourself in your character values:Building a solid foundation of integrity and character will fortify your confidence to face down fears and take bold action."
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