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Susan C. Young

"Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that "matching and mirroring" another person's body language is a powerful technique and subliminal way to develop trust, build rapport, and make their clients more comfortable and engaging. Subtly mirroring the postures, gestures, and body language of your client inspires a kinship of commonality."

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"Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that "matching and mirroring" another person's body language is a powerful technique and subliminal way to develop trust, build rapport, and make their clients more comfortable and engaging. Subtly mirroring the postures, gestures, and body language of your client inspires a kinship of commonality."

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Jonathan Safran Foer

"But either way you cannot deny the sales and what we did."

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Personal Development

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Jonathan Safran Foer

"Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that "matching and mirroring" another person's body language is a powerful technique and subliminal way to develop trust, build rapport, and make their clients more comfortable and engaging. Subtly mirroring the postures, gestures, and body language of your client inspires a kinship of commonality."

Author Name

Personal Development

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Jonathan Safran Foer

"You're good salesman, if you make people buyproduct they don't need."

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Personal Development

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Jonathan Safran Foer

"Selling is a sacred trust between buyer and seller."

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Personal Development

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Jonathan Safran Foer

"At St. Francis de Sales in Atlanta, we do not have an organ. We do not have rehearsals during the week. We do not have a professional choir."

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Personal Development

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Jonathan Safran Foer

"Sell the results, not the nuts and bolts."

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Personal Development

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Jonathan Safran Foer

"Also a portion of my sales go directly to Greenpeace."

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Personal Development

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Jonathan Safran Foer

"When you stop talking, you've lost your customer. When you turn your back, you've lost her."

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Personal Development

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Jonathan Safran Foer

"Focusing on Earning the Right will have an incredible effect on the success of every single sales call that you will make from this day on."

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Personal Development

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Jonathan Safran Foer

"You may have an overall target to achieve with each prospect, but if you are going to have an ideal outcome for each call, should you not also have a tolerable outcome to fall back on? Something you are willing to put up with if things don't go completely to plan, but something that still moves things forward ever so slightly?"

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Personal Development

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Susan C. Young
"What makes one person approachable and another one not? That simple difference alone can make or break your success in your life, in your relationships, and in your career."

Approach

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Susan C. Young
"When you make eye contact with another person, you can send thousands of silent messages without even speaking a word. No wonder eye contact can be both a direct form of communication and an elusive attribute at the same time."

Behavior

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Susan C. Young
"Kindness is a powerful bridge builder which unifies teams, bonds friends, supports loved ones, and spreads goodwill. Tending to your bridges will fortify your relationships in such way that you will keep your invitations coming and your options open for future opportunities."

Relationship

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Susan C. Young
"Dignity is an inherent value and human virtue which represents the best of mankind."

Dignity

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Susan C. Young
"Your encounters will be more successful when you slow down, pay attention, and become more mindfully aware of the world around you. Heightening your awareness in your social, situational, contextual, orientational, and cultural scenarios will improve your agility as you adapt to new social settings."

Mindfulness

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Susan C. Young
"I attended a symposium to hear Shilagh Mirgain, Ph.D. speak on Mindful Leadership. Throughout her program, I made sure to make eye contact and smile to support, affirm, and engage with her presentation. When audience members do this for me, it adds an extra punch of dynamic energy that enriches my presentations and improves my performance."

Performance

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Susan C. Young
"Building self-confidence is like building a muscle. Your confidence grows in response to your intensity of usage and the level of performance you require from it. If you don't use it, you may lose it. Stretch, flex, life, and build!"

Growth

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Susan C. Young
"A Sign of Respect. As our world grows more casual, we observe a tendency for everyone to use first names rather than surnames. "It is a pleasure meeting you, Mrs. Young, has a completely different connotation than "Nice to meet you, Susan."

Respect

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Susan C. Young
"If you have ever experienced this type of unprofessional treatment, I doubt you would even consider giving them business in the future. Interrupting, ignoring, patronizing, or antagonizing a customer is like pouring gas on a fire and creates a more explosive situation than the original complaint. Still, it continues to happen every day, costing companies millions in lost revenue."

Business

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Susan C. Young
"Developing a positive attitude is one of the most transformational things you can do to shift your mindset, improve your disposition, manifest good things, and attract quality people into your life."

Mindset

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