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W. Edwards Deming

"Eliminate numerical quotas, including Management by Objectives."

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"Eliminate numerical quotas, including Management by Objectives."

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Donna Grant

"The purpose of people-centric Change Management is to build an ongoing change capability."

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Personal Development

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Donna Grant

"We need to learn to protect our time."

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Personal Development

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Donna Grant

"You cannot do everything by yourself, you need to learn how to delegate responsibility and trust people that everything will be done on time and with highest quality."

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Personal Development

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Donna Grant

"Great leaders understand the importance of assigning the right people to the right positions. If you put the wrong person in the wrong place, no matter how talented or earnest they are, they will never reach the peak of their potential. Their strengths will be underutilized and they may never measure up to your expectations. Reassign to get the best out of others and the situation."

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Personal Development

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Donna Grant

"Until you fight the battle against time, you won't know how best to manage your time."

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Personal Development

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Donna Grant

"The most efficient way to produce anything is to bring together under one management as many as possible of the activities needed to turn out the product."

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Personal Development

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Donna Grant

"Later, I became the manager for Amelia Earhart, until, well, you know."

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Personal Development

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Donna Grant

"The manager accepts the status quo; the leader challenges it."

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Personal Development

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Donna Grant

"The manager has a short-range view; the leader has a long-range perspective."

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Personal Development

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Donna Grant

"The manager has his eye on the bottom line; the leader has his eye on the horizon."

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Personal Development

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W. Edwards Deming
"The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work."

Work

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W. Edwards Deming
"Lack of knowledge... that is the problem."

Knowledge

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W. Edwards Deming
"Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them."

Business

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W. Edwards Deming
"You should not ask questions without knowledge."

Knowledge

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W. Edwards Deming
"The result of long-term relationships is better and better quality, and lower and lower costs."

Quality

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W. Edwards Deming
"Innovation comes from the producer - not from the customer."

Customer

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W. Edwards Deming
"Quality is everyone's responsibility."

Quality

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W. Edwards Deming
"All anyone asks for is a chance to work with pride."

Work

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W. Edwards Deming
"Any manager can do well in an expanding market."

Management

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W. Edwards Deming
"Whenever there is fear, you will get wrong figures."

Fear

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