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"Any manager can do well in an expanding market."
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"When we'd suggested doing it, the Theatre Royal management had said, 'Nobody wants to see Waiting for Godot.' As it happened, every single ticket was booked for every single performance, and this confirmation that our judgment was right was sweet. Audiences came to us from all over the world. It was amazing."

"They wanted to jump on their own bandwagon. Bobby Charlton had never made it as a manager. Bobby Moore hadn't either. I think they never stopped trying to put me in the same category. That was the road they went down with me."

"If a chairman sacks the manager he initially appointed, he should go as well."

"One of the dumber things my manager said was, Stick to the melody. But I can't."

"Most projects start out slowly - and then sort of taper off."

"Fit no stereotypes. Don't chase the latest management fads. The situation dictates which approach best accomplishes the team's mission."

"Our entire team is focused on managing this company for value - fixing or eliminating those operations that lessen value and expanding or adding those that enhance value."

"20% of management theories are responsible for 80% of results. That's assuming the Pareto Principle makes the cut."

"I have an amazing team; I have amazing producers; I have amazing writers, but at the end of it, it's me making the decisions on the writing, the tone, the editing."
Explore more quotes by W. Edwards Deming


"The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work."


"The result of long-term relationships is better and better quality, and lower and lower costs."
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