"It's absolutely fine to think of new ways of doing things, and I'm not just asking for the traditional reporter to look into our living rooms night after night."

"I had no expectation that the Prince would offer me the unprecedented and unfettered access to the original and entirely untapped sources on which this biography is based."

"The BBC has the obligation to think big. And at the moment, that clarion call sounds an uncertain note to me."

"I ought to rejoice in the fact that our principal rival has died, but I don't."

"I fail to understand how you can justify a poll tax on the entire population, yet exclude a significant proportion of that population from programmes that this tax is paying for."

"That test should not be about ratings. What should weigh is the knowledge that a public broadcaster delivers programmes that matter."

"The BBC produces wonderful programmes; it also produces a load of old rubbish."

"Over the last two years, I have been able to comb through The Prince's archives. I have been free to read his journals, diaries and many thousands of the letters."

"The moment seemed right to me for a full and, if possible, authoritative portrait of the life and character of the Prince of Wales."

"While I have corrected agreed factual errors, I have not been inhibited from writing what I felt to be the truth about The Prince of Wales."

"Programme names have been changed, and we have Andrew Neil saying he won't be using long words."

"Not every programme dealing with issues of global significance has to be fronted by last week's winner of Have I Got News For You-but I suppose you might be wrong."

"The challenge is the culture. You have to have a vision for the BBC-it can't merely be that it's big and has a place in the market."

"I honestly believe that TV generally is obsessed with the ratings battle to the point of cutting its own throat."

"I deplore the loss of arts on BBC One and Two."