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"But either way you cannot deny the sales and what we did."
Author Name
Personal Development
"Selling is a sacred trust between buyer and seller."
Author Name
Personal Development
"At St. Francis de Sales in Atlanta, we do not have an organ. We do not have rehearsals during the week. We do not have a professional choir."
Author Name
Personal Development
"Also a portion of my sales go directly to Greenpeace."
Author Name
Personal Development
"When you stop talking, you've lost your customer. When you turn your back, you've lost her."
Author Name
Personal Development
"Focusing on Earning the Right will have an incredible effect on the success of every single sales call that you will make from this day on."
Author Name
Personal Development
"You may have an overall target to achieve with each prospect, but if you are going to have an ideal outcome for each call, should you not also have a tolerable outcome to fall back on? Something you are willing to put up with if things don't go completely to plan, but something that still moves things forward ever so slightly?"
Author Name
Personal Development
"Earning the Right is a commitment to be the sales professional that your customer really needs."
Author Name
Personal Development
"Why do so many salespeople talk to customers about the product and not the result?"
Author Name
Personal Development
"You will never change a prospective customer's mind, my boy. There is a chance that he might make a new decision if enough reliable evidence comes his way, but to do that he has to want to listen - to hear it - and that requires trust and respect."
Author Name
Personal Development
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"Reputation is the panacea for those who lack confidence in their own decisions."
Psychology
"No one ever reached the top of a mountain by digging underneath it."
Motivation
"Why do customers (and that includes you and me) find it so difficult to recall more than a couple of occasions when they felt that they were treated exceptionally by the salespeople who dealt with them?"
Business
"That's what marks out the successful from the nearly-rans. Focusing on what makes people itch rather than continuously presenting an entire catalogue of scratches."
Business
"I should become happier at what I do and leave others happier than before they'd met me."
Life
"22% of current business-to-business salespeople will be replaced by search engines within the next five years."
Business
"Men constantly miscalculate what they can do in a day, and grossly underestimate what can be achieved in a year."
Productivity
"But without a need, even the finest piece of beef is merely a piece of dead bull is it not?"
Philosophy
"Customers do not want a lecture from you and they certainly don't want some juvenile in a bad suit forcing his wares upon them."
Business
"I have been like a mediocre concert pianist playing in front of a tone-deaf family, who applaud out of duty rather than for accomplishment."
Emotion
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