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"I'd just like to be treated like a regular customer."
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"The first step in exceeding your customer's expectations is to know those expectations."

"To Move from Woe to Wow . . . Listen Attentively Be fully present and give your customer your full attention. Stay calm and remain patient. Do not interrupt or become defensive. Let the customer express his or her concerns. Nod your head and use affirming words to show that you are listening. Repeat back and empathize, when necessary. This confirms your understanding of the problem or question."

"Pager companies are very much looking to provide new services to help them regain some of their customer base."

"If they don't want to pay for it, they can stop drinking it."

"Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff."

"A loud noise at one end and no sense of responsibility at the other."

"But paying is part of the game of life: it is the joy of buying that we crave."

"By continually pushing the message that we have the right to gratification now, consumerism at its most expansive encouraged a demand for fulfillment that could not so easily be contained by products."

"Am I an Apple bigot? No. I can critique their products and their customer service philosophy. But overall, they do better than any other player."
Explore more quotes by Elvis Presley

"Later on they send me to Hollywood. To make movies. It was all new to me. I was only 21 years old."

"I'm trying to keep a level head. You have to be careful out in the world. It's so easy to get turned."

"Man, that record came out and was real big in Memphis. They started playing it, and it got real big. Don't know why-the lyrics had no meaning."

"I'll never feel comfortable taking a strong drink, and I'll never feel easy smoking a cigarette. I just don't think those things are right for me."

"The next thing I knew, I was out of the service and making movies again. My first picture was called, GI Blues. I thought I was still in the army."
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