top of page
.png){kind=small}
"I'd just like to be treated like a regular customer."
Standard
Customized
More
"To Move from Woe to Wow . . . Listen Attentively Be fully present and give your customer your full attention. Stay calm and remain patient. Do not interrupt or become defensive. Let the customer express his or her concerns. Nod your head and use affirming words to show that you are listening. Repeat back and empathize, when necessary. This confirms your understanding of the problem or question."
Author Name
Personal Development
"Customer is king. I am his treasurer."
Author Name
Personal Development
"Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff."
Author Name
Personal Development
"That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers."
Author Name
Personal Development
"The well-satisfied customer will bring the repeat sale that counts."
Author Name
Personal Development
"The first step in exceeding your customer's expectations is to know those expectations."
Author Name
Personal Development
"I'd just like to be treated like a regular customer."
Author Name
Personal Development
"Pager companies are very much looking to provide new services to help them regain some of their customer base."
Author Name
Personal Development
"You must never actually cheat the customer, even if you can. You must make her happy and satisfied, so she will come back."
Author Name
Personal Development
"If you make the customer a promise... make sure you deliver it."
Author Name
Personal Development
More
"The image is one thing and the human being is another. It's very hard to live up to an image, put it that way."
Being
"I have no use for bodyguards, but I have very specific use for two highly trained certified public accountants."
Public
"Rock and roll music, if you like it, if you feel it, you can't help but move to it. That's what happens to me. I can't help it.'"
Music
"I'd just like to be treated like a regular customer."
Customer
"The Lord can give, and the Lord can take away. I might be herding sheep next year."
Sheep
"I like to sing ballads the way Eddie Fisher does and the way Perry Como does. But the way I'm singing now is what makes the money."
Money
"I knew by heart all the dialogue of James Dean's films; I could watch Rebel Without a Cause a hundred times over."
Heart
"Truth is like the sun. You can shut it out for a time, but it ain't goin' away."
Time
"Just because I managed to do a little something, I don't want anyone back home to think I got the big head."
Home
"The army teaches boys to think like men."
Men
bottom of page