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"I'd just like to be treated like a regular customer."
Standard
Customized
More
"Truth is like the sun. You can shut it out for a time, but it ain't goin' away."
Time
"I have no use for bodyguards, but I have very specific use for two highly trained certified public accountants."
Public
"The image is one thing and the human being is another. It's very hard to live up to an image, put it that way."
Being
"I'd just like to be treated like a regular customer."
Customer
"That's why I hate to get started in these jam sessions. I'm always the last one to leave."
Hate
"Every time I think that I'm getting old, and gradually going to the grave, something else happens."
Time
"I'm not trying to be sexy. It's just my way of expressing myself when I move around."
Trying
"The Lord can give, and the Lord can take away. I might be herding sheep next year."
Sheep
"I think I have something tonight that's not quite correct for evening wear. Blue suede shoes."
Evening
"They put me on television. And the whole thing broke loose. It was wild, I tell ya for sure."
Television
More
"I'd just like to be treated like a regular customer."
Author Name
Personal Development
"Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company."
Author Name
Personal Development
"They're pushing credit cards. They don't take Visa, but they do take American Express, or they don't take this one, but they take that one, or you'd better bring this one, or if you forget who you are, look on your credit card; it will be there."
Author Name
Personal Development
"Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don't understand what they're talking about - we're running that product, we've been using it for five years, what are they talking about?"
Author Name
Personal Development
"To Move from Woe to Wow . . . Listen Attentively Be fully present and give your customer your full attention. Stay calm and remain patient. Do not interrupt or become defensive. Let the customer express his or her concerns. Nod your head and use affirming words to show that you are listening. Repeat back and empathize, when necessary. This confirms your understanding of the problem or question."
Author Name
Personal Development
"If I traveled to the end of the rainbow as Dame Fortune did intend, Murphy would be there to tell me the pot's at the other end."
Author Name
Personal Development
"We eat up artists like there's going to be a famine at the end."
Author Name
Personal Development
"As far as the customer is concerned, the interface is the product."
Author Name
Personal Development
"Courteous treatment will make a customer a walking advertisement."
Author Name
Personal Development
"Innovation comes from the producer - not from the customer."
Author Name
Personal Development
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