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"I have a high degree of confidence about India's growth potential in IT."
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"The size of the seed does not determine the size of the tree."
"To automatically be promoted from one class to another without any serious self- discipline, and self- improvement is a cheap life."
"Sometimes by failing we find a better opportunity to win."
"If you can decide to invest all your time into giving birth to a quality product, the whole world will celebrate you and everyone will be in need of your product."
"It is necessary to understand who you are."
"Good could become the enemy of the best. That best is possession."
Explore more quotes by Sanjay Kumar
"Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process."
"We will announce a new offering, where you can get a CA expert on your PC live, via video, on a range of topics about a product."
"But the real focus should be on people who are buying today because the base is so big it will take a long time for any change materialize on an overall basis."
"Finance is critical. If sufficient investment is made in infrastructure and venture capital is made available, there will be a big improvement in the situation."
"As I said before, a big part of my strategy says - and the management team I think is in agreement with this - we don't have to be out there with a lot of noise all the time. What we need to do is paint a vision for customers, promise them deliverables, and go hit at it."
"Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don't understand what they're talking about - we're running that product, we've been using it for five years, what are they talking about?"
"That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers."
"There is nothing in the company that is either above or below me, as far as I'm concerned."
"Well, the security business has been growing. I think security is one of those areas where it's to some degree not linear but maybe exponential growth."
"So in 2000, when we changed the business model and started really focusing on that triangle and putting the customer in the center, we decided we should hold off - we've done enough consolidation; we've got enough critical mass."
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