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"I have a high degree of confidence about India's growth potential in IT."
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"You may not be able to control the whole world, but you may learn to control your inner world through yoga."
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Personal Development
"Tomorrow is the next step in life-not the next stop in life."
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Personal Development
"Everyone has greatness in them! To bring it out, we just have to empower them."
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Personal Development
"The decisions of citizens either in matters of private business or political life of the nation, are directly related to the prevailing value system of the nation."
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Personal Development
"Never despise a seed, one day it will rise and bloom into a forest."
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Personal Development
"Convert your knowledge into product."
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Personal Development
"Your challenge in life does not define you but only refines you."
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Personal Development
"I always thought youth were idealists - now, I'm not so sure - I'm more idealistic now then at 17..."
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Personal Development
"A shrub that bears fruit deserves to be watered more than a tree that does not."
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Personal Development
"For a beautiful life, fill it with service and love."
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"That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers."
Customer
"It didn't make a lot of sense for us to be doing Lotus Notes implementations."
Sense
"Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don't understand what they're talking about - we're running that product, we've been using it for five years, what are they talking about?"
Customer
"India has the unique advantages of having the biggest domestic market and this should support IT companies."
Support
"Well, if you look back, in almost two and a half years, the biggest change probably was in late 2000 when we decided to totally change the CA business model."
Business
"Few service industries are designed to be 24x7 in India, and thus there was no 24x7 mentality."
Service
"So if you're a customer today, the same person who came in to demonstrate the technology for you and helped you architect the solution before you bought it is likely going to be leading the team to help you do the implementation."
Technology
"Finance is critical. If sufficient investment is made in infrastructure and venture capital is made available, there will be a big improvement in the situation."
Finance
"So in 2000, when we changed the business model and started really focusing on that triangle and putting the customer in the center, we decided we should hold off - we've done enough consolidation; we've got enough critical mass."
Business
"We have believed at CA that consolidation of this industry is something that was required ten years ago."
Business
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