top of page
Quote_1.png
Tony Hsieh

"Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees."

Standard 
 Customized
"Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees."

More 

Quote_1.png
Donna Grant

"Hatred is something peculiar. You will always find it strongest and most violent where there is the lowest degree of culture."

Author Name

Personal Development

Quote_1.png
Donna Grant

"Culture is how biology responds and makes its living conditions better."

Author Name

Personal Development

Quote_1.png
Donna Grant

"We need to have a culture that says 'the less energy you can use to be comfortable, the better off you are and the better you should feel about yourself'."

Author Name

Personal Development

Quote_1.png
Donna Grant

"Culture must have its ultimate aim in the metaphysical or it will cease to be culture."

Author Name

Personal Development

Quote_1.png
Donna Grant

"New Orleans may well have been the most liberal Deep South city in 1954 because of its large Creole population, the influence of the French, and its cosmopolitan atmosphere."

Author Name

Personal Development

Quote_1.png
Donna Grant

"The cornerstone of the political correctness that dominates campus culture is radical feminism."

Author Name

Personal Development

Quote_1.png
Donna Grant

"Historically, San Franciscans have not valued street trees as much as other communities have."

Author Name

Personal Development

Quote_1.png
Donna Grant

"The notion that Jews are mythic creatures is well circulating in our culture."

Author Name

Personal Development

Quote_1.png
Donna Grant

"In a kind of a way there's a bit of that happening now so we have to be careful to preserve our culture."

Author Name

Personal Development

Quote_1.png
Donna Grant

"There is something terribly wrong with a culture inebriated by noise and gregariousness."

Author Name

Personal Development

More 

Quote_1.png
Tony Hsieh
"We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service."

Values

Quote_1.png
Tony Hsieh
"Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees."

Cultural

Quote_1.png
Tony Hsieh
"I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine."

Creativity

Quote_1.png
Tony Hsieh
"For me, the most fun is change or growth. There are definitely elements of both that I like. Launching a business is kind of like a motorboat: You can go very quickly and turn fast."

Business

Quote_1.png
Tony Hsieh
"A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it's harder to turn quickly."

Business

Quote_1.png
Tony Hsieh
"Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company."

Customer

Quote_1.png
Tony Hsieh
"For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments."

Work

bottom of page