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Tony Hsieh

"Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees."

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"Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees."

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Akiroq Brost

"When future archaeologists dig up the remains of California, they're going to find all of those gyms their scary-looking gym equipment, and they're going to assume that we were a culture obsessed with torture."

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Akiroq Brost

"Most of the monsters... are based on some sort of mythology. Every culture and even some geographical areas have monsters and mythology that is their own."

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Akiroq Brost

"Like every other good thing in this world, leisure and culture have to be paid for. Fortunately, however, it is not the leisured and the cultured who have to pay."

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Akiroq Brost

"Culture is a little like dropping an Alka-Seltzer into a glass - you don't see it, but somehow it does something."

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Akiroq Brost

"Every aspect of Western culture needs a new code of ethics - a rational ethics - as a precondition of rebirth."

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Akiroq Brost

"What other culture could have produced someone like Hemmingway and not seen the joke?"

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Akiroq Brost

"Totem poles and wooden masks no longer suggest tribal villages but fashionable drawing rooms in New York and Paris."

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Akiroq Brost

"Culture is an instrument wielded by teachers to manufacture teachers, who, in their turn, will manufacture still more teachers."

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Akiroq Brost

"The second fundamental feature of culture is that all culture has an element of striving."

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Akiroq Brost

"Man's biological weakness is the condition of human culture."

Explore more quotes by Tony Hsieh

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Tony Hsieh
"Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees."
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Tony Hsieh
"For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments."
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Tony Hsieh
"Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company."
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Tony Hsieh
"We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service."
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Tony Hsieh
"A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it's harder to turn quickly."
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Tony Hsieh
"For me, the most fun is change or growth. There are definitely elements of both that I like. Launching a business is kind of like a motorboat: You can go very quickly and turn fast."
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Tony Hsieh
"I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine."
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