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Tony Hsieh

"Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees."

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"Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees."

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Akshay Vasu

"Ancient eschatological texts are actually maps of the inner territories of the psyche that seem to transcend race and culture and originate in the collective unconscious."

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Personal Development

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Akshay Vasu

"Like every other good thing in this world, leisure and culture have to be paid for. Fortunately, however, it is not the leisured and the cultured who have to pay."

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Personal Development

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Akshay Vasu

"I don't think anyone could write about another culture and get it 100 percent accurate."

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Akshay Vasu

"It is not part of a true culture to tame tigers, any more than it is to make sheep ferocious."

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Personal Development

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Akshay Vasu

"A man should be just cultured enough to be able to look with suspicion upon culture at first, not second hand."

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Personal Development

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Akshay Vasu

"The cornerstone of the political correctness that dominates campus culture is radical feminism."

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Personal Development

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Akshay Vasu

"Country music is the poetry of the American spirit."

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Akshay Vasu

"When future archaeologists dig up the remains of California, they're going to find all of those gyms their scary-looking gym equipment, and they're going to assume that we were a culture obsessed with torture."

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Personal Development

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Akshay Vasu

"If we are to preserve culture we must continue to create it."

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Personal Development

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Akshay Vasu

"In the light of our culture, these are not unreasonable questions and tactics, but if once again, we try to see the lens through which we look, we can see that there is far too great an emphasis placed on the future."

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Tony Hsieh
"A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it's harder to turn quickly."

Business

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Tony Hsieh
"Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees."

Cultural

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Tony Hsieh
"For me, the most fun is change or growth. There are definitely elements of both that I like. Launching a business is kind of like a motorboat: You can go very quickly and turn fast."

Business

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Tony Hsieh
"For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments."

Work

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Tony Hsieh
"I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine."

Creativity

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Tony Hsieh
"Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company."

Customer

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Tony Hsieh
"We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service."

Values

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