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"Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees."
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Exlpore more Cultural quotes
"Partial culture runs to the ornate, extreme culture to simplicity."
"In the Top 40, half the songs are secret messages to the teen world to drop out, turn on, and groove with the chemicals and light shows at discotheques."
"What other culture could have produced someone like Hemmingway and not seen the joke?"
"They can do without architecture who have no olives nor wines in the cellar."
"Learning has always been made much of, but forgetting has always been deprecated; therefore pedantry has pretty well established itself throughout the modern world at the expense of culture."
"American poets celebrate their bodies, very specifically, as Whitman did."
"The second fundamental feature of culture is that all culture has an element of striving."
"Concerning culture as a process, one would say that it means learning a great many things and then forgetting them; and the forgetting is as necessary as the learning."
Explore more quotes by Tony Hsieh
"We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service."
"For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments."
"For me, the most fun is change or growth. There are definitely elements of both that I like. Launching a business is kind of like a motorboat: You can go very quickly and turn fast."
"I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine."
"A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it's harder to turn quickly."
"Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company."
"Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees."
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