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"Everyone wants to know why customer service has gone to hell in a handbasket. I want to know why customer behavior has gone to hell in a handbasket."
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"We...advance toward a state of society in which not only each man but every impulse in each man claims carte blanche."
Author Name
Personal Development
"Women who don't like the rules change the rules."
Author Name
Personal Development
"People are very busy; they are so busy that when they walk in the crowds they see no one, no one but themselves; they hear no voice, no voice but their own voice!"
Author Name
Personal Development
"Probably the people on the street know better than the people at home."
Author Name
Personal Development
"In a materialistic society, the dead body of a rich man's dog is regarded as a corpse; that of a poor man, a carcass."
Author Name
Personal Development
"People on corporate conveyor belts, like animals in slaughter-chutes are all part of the same big massacre of joy."
Author Name
Personal Development
"Poverty is like a crumb that sits at a table, and starves itself to death."
Author Name
Personal Development
"The action or inaction of any government does not negate the Personal Responsibility of the citizens."
Author Name
Personal Development
"If you have any hate in your heart, you will not be able to create a society that is just."
Author Name
Personal Development
"Keep your finger on the pulse of society, take controversies with a grain of salt, lick your finger and then lift it to the wind; always know what is going on, my friend, so this world can never steer you wrong again."
Author Name
Personal Development
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"I've found what makes children happy doesn't always prepare them to be courageous, engaged adults."
Childhood
"I don't have to chase extraordinary moments to find happiness - it's right in front of me if I'm paying attention and practicing gratitude."
Happiness
"When you judge yourself for needing help, you judge those you are helping. When you attach value to giving help, you attach value to needing help. The danger of tying your self-worth to being a helper is feeling shame when you have to ask for help. Offering help is courageous and compassionate, but so is asking for help."
Psychology
"If you own this story you get to write the ending."
Life
"No one reaches out to you for compassion or empathy so you can teach them how to behave better. They reach out to us because they believe in our capacity to know our darkness well enough to sit in the dark with them."
Psychology
"Worrying about scarcity is our culture's version of post-traumatic stress. It happens when we've been through too much, and rather than coming together to heal (which requires vulnerability) we're angry and scared and at each other's throats."
Psychology
"Courage originally meant "To speak one's mind by telling all one's heart."
Virtue
"There is no question that engagement requires sacrifice, but that's what we signed up for when we decided to become parents."
Family
"There is a quiet transformation happening that is moving us from 'turning on each other' to 'turning toward each other.' Without question, that transformation will require shame resilience. If we're willing to dare greatly and risk vulnerability with each other, worthiness has the power to set us free."
Growth
"First and foremost, we need to be the adults we want our children to be. We should watch our own gossiping and anger. We should model the kindness we want to see."
Parenting
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