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"Customer is king. I am his treasurer."
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Personal Development
"The first step in exceeding your customer's expectations is to know those expectations."
Author Name
Personal Development
"You must never actually cheat the customer, even if you can. You must make her happy and satisfied, so she will come back."
Author Name
Personal Development
"But paying is part of the game of life: it is the joy of buying that we crave."
Author Name
Personal Development
"As far as the customer is concerned, the interface is the product."
Author Name
Personal Development
"Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company."
Author Name
Personal Development
"If they don't want to pay for it, they can stop drinking it."
Author Name
Personal Development
"They're pushing credit cards. They don't take Visa, but they do take American Express, or they don't take this one, but they take that one, or you'd better bring this one, or if you forget who you are, look on your credit card; it will be there."
Author Name
Personal Development
"A person buying ordinary products in a supermarket is in touch with his deepest emotions."
Author Name
Personal Development
"Am I an Apple bigot? No. I can critique their products and their customer service philosophy. But overall, they do better than any other player."
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Personal Development
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"Deriving truth from joy may be far more easier than generating joy from the truth."
Joy
"Everybody really wanna be the best. I just wanna be a bit better than them."
Ambition
"Jealousy is love in competition."
Emotion
"Beyond the edge of universe,there's a kind of real darkness...where even the light gone astray."
Darkness
"Beautiful songs and voice echo in my heart."
Inspirational
"Human has the ability to believe in something wrong as if it is true."
Faith
"There is no single truth in a world ruled by many political parties."
Politics
"This life is our shared dream.We all may meet again in reality."
Unity
"I earn the magic of words by writing.I learn the myth of worlds by imagining."
Creativity
"You couldn't listen to honest man whom you hate."
Honesty
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