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"Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don't understand what they're talking about - we're running that product, we've been using it for five years, what are they talking about?"
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Explore more quotes by Sanjay Kumar
"To me, it's really important to drive change through a team because one person, while the buck has to stop with somebody, the company is just too big for one person."
"We will announce a new offering, where you can get a CA expert on your PC live, via video, on a range of topics about a product."
"As I said before, a big part of my strategy says - and the management team I think is in agreement with this - we don't have to be out there with a lot of noise all the time. What we need to do is paint a vision for customers, promise them deliverables, and go hit at it."
"One, we committed to put about 650 people in the field to focus totally on customer satisfaction."
"Well, the security business has been growing. I think security is one of those areas where it's to some degree not linear but maybe exponential growth."
"I'm very comfortable in having a strong team. I'm very comfortable in sharing the limelight with the team."
"So in 2000, when we changed the business model and started really focusing on that triangle and putting the customer in the center, we decided we should hold off - we've done enough consolidation; we've got enough critical mass."
"Clearly, every company needs a leader. That's an important part of being the CEO of the company."
"And I'm comfortable being who I am, so I think a lot of people who take over from a founder worry about how they compare to the founder; I worry about doing the best I can."
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