"Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don't understand what they're talking about - we're running that product, we've been using it for five years, what are they talking about?"

Customer, Running, Talking, Years

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"Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don't understand what they're talking about - we're running that product, we've been using it for five years, what are they talking about?"

Exlpore more Customer quotes

"But paying is part of the game of life: it is the joy of buying that we crave."

Gilbert Parker, British Politician

Customer, Buying, Joy

"A person buying ordinary products in a supermarket is in touch with his deepest emotions."

John Kenneth Galbraith, American Economist

Customer, Buying, Emotions

"Innovation comes from the producer - not from the customer."

W. Edwards Deming, American Scientist

Customer, Innovation

"The first step in exceeding your customer's expectations is to know those expectations."

Roy H. Williams, American Businessman

Customer, Expectations, First

"Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company."

Tony Hsieh, American Businessman

Customer, Company

"Courteous treatment will make a customer a walking advertisement."

James Cash Penney, American Businessman

Customer, Treatment, Walking, Will

"To Move from Woe to Wow . . . Listen Attentively Be fully present and give your customer your full attention. Stay calm and remain patient. Do not interrupt or become defensive. Let the customer express his or her concerns. Nod your head and use affirming words to show that you are listening. Repeat back and empathize, when necessary. This confirms your understanding of the problem or question."

Susan C. Young, American Author

Customer, Listening, Wisdom, Truth, Service

"The well-satisfied customer will bring the repeat sale that counts."

James Cash Penney, American Businessman

Customer, Will

"As far as the customer is concerned, the interface is the product."

Jef Raskin, American Scientist

Customer,

"You must never actually cheat the customer, even if you can. You must make her happy and satisfied, so she will come back."

Alexander Turney Stewart, Irish Businessman

Customer, Will

Explore more quotes by Sanjay Kumar

"So let's say you're using XYZ product and you want to do something very sophisticated. You subscribe to this thing, you hit a button, and a CA expert pops up in video."

Want,

"One, we committed to put about 650 people in the field to focus totally on customer satisfaction."

People, Customer, Focus, Satisfaction

"Well, the security business has been growing. I think security is one of those areas where it's to some degree not linear but maybe exponential growth."

Business, Growth, Security

"Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process."

Business, Customer, Measure, Service, Trying

"Clearly, every company needs a leader. That's an important part of being the CEO of the company."

Leadership, Leader, Being, Company, Needs

"But the real focus should be on people who are buying today because the base is so big it will take a long time for any change materialize on an overall basis."

Change, Time, People, Buying

"I'm very comfortable in having a strong team. I'm very comfortable in sharing the limelight with the team."

Leadership, Sharing

"There is nothing in the company that is either above or below me, as far as I'm concerned."

Leadership, Company, Nothing

"And I'm comfortable being who I am, so I think a lot of people who take over from a founder worry about how they compare to the founder; I worry about doing the best I can."

People, Being, Worry

"Clients do not expect the infrastructure to be any less reliable just because the service is being delivered from an offshore location; thus, the uptime requirements justify the expense."

Being, Clients, Service