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Phil Crosby

"Being convinced one knows the whole story is the surest way to fail."

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"Being convinced one knows the whole story is the surest way to fail."

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Charlotte Eriksson

"Safeguarding the rights of others is the most noble and beautiful end of a human being."

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Personal Development

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Charlotte Eriksson

"I shall soon be six-and-twenty. Is there anything in the future that can possibly console us for not being always twenty-five?"

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Personal Development

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Charlotte Eriksson

"There is a story which is not being told strongly enough of the Afghan employees of the UN inside the country who are saving hundreds of thousands of lives everyday by their bravery and nobody talks of them."

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Personal Development

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Charlotte Eriksson

"Dave was great in Van Halen. No question about it. He was one of the best at being Mr. Rock Star. But it's sickening to see a guy still trying to be that with a wig on 20 years later."

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Personal Development

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Charlotte Eriksson

"Ain't no man can avoid being born average, but there ain't no man got to be common."

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Personal Development

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Charlotte Eriksson

"We're not that far from being able to plant images, memories, and emotional states directly into the brain."

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Personal Development

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Charlotte Eriksson

"I am reluctant to judge things without being informed."

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Personal Development

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Charlotte Eriksson

"You know, I live a monastic lifestyle. No, I do. I do live in extremes, basically. I go back and forth. Once every six months, I'll have a day where I eat more chocolate than has ever been consumed by a human being."

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Personal Development

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Charlotte Eriksson

"Of my two handicaps, being female put many more obstacles in my path than being black."

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Personal Development

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Charlotte Eriksson

"I've always been more drawn to being normal than being famous."

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Personal Development

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Phil Crosby
"Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric."

Quality

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Phil Crosby
"Very few of the great leaders ever get through their careers without failing, sometimes dramatically."

Career

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Phil Crosby
"Making a wrong decision is understandable. Refusing to search continually for learning is not."

Decision-Making

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Phil Crosby
"Successful people breed success."

Success

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Phil Crosby
"The audience only pays attention as long as you know where you are going."

Attention

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Phil Crosby
"Slowness to change usually means fear of the new."

Change

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Phil Crosby
"You have to lead people gently toward what they already know is right."

People

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Phil Crosby
"Quality has to be caused, not controlled."

Quality

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Phil Crosby
"Selecting the right person for the right job is the largest part of coaching."

Coach

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Phil Crosby
"If anything is certain, it is that change is certain. The world we are planning for today will not exist in this form tomorrow."

Change

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