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"You're good salesman, if you make people buyproduct they don't need."
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"Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that "matching and mirroring" another person's body language is a powerful technique and subliminal way to develop trust, build rapport, and make their clients more comfortable and engaging. Subtly mirroring the postures, gestures, and body language of your client inspires a kinship of commonality."

"Earning the Right is a commitment to be the sales professional that your customer really needs."

"You truly help people with the things that you sell. Once you are aware of that vital piece of information every demonstration, every presentation, every transaction will be delivered with a light shining from your heart. From your heart will shine a beacon that tells all prospects you can truly help and that that is your sole purpose for being there."

"In sales, a referral is the key to the door of resistance."
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"There is a force that drives everything in this universe;you may call it anything you like, names that fit in tongue;when you're close to it, you have the power to do anything."
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