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"That's the ultimate gratification in any business situation - do customers buy the product? And do they use it and do they come back and buy more of it?"
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"The ultimate profit of all businesses should be happiness."
Author Name
Personal Development
"16th century advertisements cannot market 21st century products. Look for what is necessary at the present moment."
Author Name
Personal Development
"Hitting is business. With two strikes you really protect that plate."
Author Name
Personal Development
"If you have ever experienced this type of unprofessional treatment, I doubt you would even consider giving them business in the future. Interrupting, ignoring, patronizing, or antagonizing a customer is like pouring gas on a fire and creates a more explosive situation than the original complaint. Still, it continues to happen every day, costing companies millions in lost revenue."
Author Name
Personal Development
"But my sense in talking to people when I travel is that the film business is not that dissimilar from a lot of other businesses."
Author Name
Personal Development
"My grandfather had a paint store. It's what put my mom through college. Small business is part of my family history."
Author Name
Personal Development
"All those years we'd spent learning these chops, and all those gigs in Germany where you'd play all night, and along comes punk. It has nothing to do with that. A lot of people went out of business."
Author Name
Personal Development
"When you're five years old, and you're running a business that people did not think there was room for, getting attention is not a bad thing. Letting it be known by whatever colorful language is necessary is not a bad thing."
Author Name
Personal Development
"It's really impossible to project ahead even six months in this business."
Author Name
Personal Development
"I fear this little episode does not speak very favourably for my business capacity in those early days, for I certainly ought to have made much more than I did by this really important invention."
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"We can collaborate with a Netscape employee or partner who's halfway around the world. We can distribute information and software to customers and shareholders, and get their feedback."
Information
"In my column series "The Main Thing," I often talk about how Internet technology can improve the way people communicate - both within a business and between a business and its customers and partners."
Business
"We're no longer a small business; we're a large organization spread around the world. I can't imagine Netscape growing as fast as it has if it weren't for the way we use our products."
Business
"One problem was that my direct testimony was in writing, so a lot of people didn't get to see it. I hope they see it, because I think it built a very strong case."
People
"I've tended to work at fast-growing companies that improve the way business gets done."
Business
"It's the first time I've ever done anything like that. It took longer than I expected. I've gotten a lot of E-mail since I got back, saying they thought I did a good job and presented the case well."
Time
"We provide many options in many product areas that they seem to want to adopt, and that's working well for us."
Society
"The ability of our people to think quickly and create great products in this whole new world of Internet open standards is not only essential to our success but is also one of the things that impresses me most about Netscape."
Success
"We also provide a lot of services with our consulting group that allow people to take maximum advantage of the Net economy. Those all seem to resonate with customers and are providing a good strong base going forward."
People
"I think the touchstone is to give consumers a full, fair choice without the power of a monopoly operating system pushing them in a direction that free competition might or might not achieve."
Power
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