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"I can create institutions, but I can't rewrite the chips in people's heads."
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"It is not true that people are naturally equal for no two people can be together for even a half an hour without one acquiring an evident superiority over the other."
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Personal Development

"Do you genuinely love people? Or at least make an effort to like them? Your first impressions will be made easier and more successful when you start with your heart."
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Personal Development

"People will not remember what you did for living,they will remember how you touched them with kindness and loving."
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Personal Development

"He makes people pleased with him by making them first pleased with themselves."
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Personal Development

"People are always good company when they are doing what they really enjoy."
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Personal Development

"No good opera plot can be sensible, for people do not sing when they are feeling sensible."
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Personal Development

"With most people disbelief in a thing is founded on a blind belief in some other thing."
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Personal Development

"There are three categories of people exist in the world; "the wanters", "the wishers" and "the makers."
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Personal Development

"Prune - prune businesses, products, activities, people. Do it annually."
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Personal Development

"Some people bear three kinds of trouble - the ones they've had, the ones they have, and the ones they expect to have."
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Personal Development
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"Politics is compromise."
Politics

"The greatest failure is that although we have created institutions, we have not created a civil society."
Society

"Bosnia is under my skin. It's the place you cannot leave behind. I was obsessed by the nightmare of it all; there was this sense of guilt, and an anger that has become something much deeper over these last years."
Anger

"My second job has been to try to use my power to create institutions of a modern state that could enter the European Union, and there was very little time. The door was closing, and I wanted to get Bosnia through before it shut."
Power

"I am formally accountable to the steering board of the PIC, and I meet with nine ambassadors from the PIC every week. I have to have the capitals' broad agreement with what I do."
Agreement

"Politics is about putting yourself in a state of grace."
Politics

"I can establish the expectation of retributive justice. Have we done that? No."
Expectation

"Maybe it's legitimate criticism, though it can be hurtful. Maybe I haven't paid sufficient attention to the people with whom I would have a natural affinity as a liberal, and they feel let down by that."
People

"I don't think Bosnia is ready for reconciliation, but I do think it is ready for truth."
Truth

"The generous way of putting it is that we were not ready for this. The less generous way is to say: How was it possible to return to the politics of appeasement of the 1930s?"
Politics
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