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"When you enter a room, a social situation, or a business meeting, be mindful of cues; read between the lines to better understand people and events. What do these things tell you?"
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Exlpore more Observation quotes
"The answers to your problems lie all around you. The keys to your self-discovery are waiting to be found in each sunset, each pair of eyes, each breath of fresh air. Listen to the symphony of life and you will hear yourself. Find the beauty of nature and you have found your soul."
"People just weren't interesting. Maybe they weren't supposed to be. But animals, birds, even insects were. I couldn't understand it."
"It's strange to see people you don't know well in the morning, with sleepy eyes and pillow creases in their cheeks."
"I give her my best smile. Before the alien Armageddon happened, I was known for my smile. Not bragging too much, but I had to be careful never to smile while I drove. It had the capacity to blind oncoming traffic. But it has absolutely no effect on Ringer. She doesn't squint in its overwhelming luminescence. She doesn't even blink."
"The whole of the world could be deduced from the smallest grain of sand, if one studied it closely enough."
"Most people spend less time outside than prisoners."
"The Republic's most wanted criminal is just a boy, sitting before me, suddenly vulnerable, laying all his weaknesses out for me to see."
"I believe in spectacles, but I think eyes necessary too."
"Snap your fingerstop the world - rain falls harder."
"His eyes said what I cannot see."
Explore more quotes by Susan C. Young
"Think about the people in your life with whom you have the most engaging dialogue-the ones who will listen to you and consider your opinions regardless of the topic. They'll stop whatever they are doing to give you their full attention. They become completely present and hear you."
"Eye Contact. Direct eye contact is one of the best compliments you can give to another. You are subliminally telling them that you are listening, they matter, and that what they have to say is important."
"Whether it is in a sales situation, love at first sight, a husband and wife having an important conversation, a parent disciplining a child, or a teacher instructing her students, eye contact is a powerful body language for enriching engagement, focus, and communication."
"Handshakes, Hugs & Other Touching. Learning how to touch appropriately can elevate your presentation, demonstrate respect, and convey confidence."
"Considerations & Exceptions for Impressive Handshakes Be mindful of a person's age; be tender with arthritic hands. In that case, a loose and gentler handshake is a gesture of sensitivity and compassion. Show interest; even if your right hand is full, offer your left hand. Demonstrate respect when you are caught in an introduction while seated; try to stand. Be instinctive about when to allow the length of your handshake to linger to express unity, connection, or sympathy."
"Who are we the most comfortable with? People who are the most like us! The "Similarity-Attraction Hypothesis (Newcomb, 1956) found that similar (real or perceived) personalities are a major determinant of our likability and friendship choices. It is simply human to gravitate toward people like us. This tribal inclination runs the gamut across demographics of age, ethnicity, culture, education, religion, and even personality style. Mirroring will enable you to find ways to create the comfort of familiarity through similarity."
"Punctuality has been called a "homely, but solid virtue. Although it is not fancy, it is a strong reflection of a person's character."
"Without proper readiness, we're subject to a 'flub,' or a costly mistake which might have been easily prevented with some simple homework beforehand. Failing to do so deteriorates credibility and reputation, leaving us vulnerable to an unfavorable impression."
"A high self-esteem can quickly deteriorate into egotism, arrogance, and an over-confidence that can backfire and turn people off."
"Have you ever had a legitimate complaint as a customer which made you angry, upset, or frustrated? How was it "handled?" If you were dealing with an inept, uncaring, or untrained employee, they may have made matters even worse by being rude, defensive, or apathetic. Simple acknowledgment and validation of your complaint is sometimes all that is needed. Without it, you're left frustrated or upset."
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