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John Kenneth Galbraith

"A person buying ordinary products in a supermarket is in touch with his deepest emotions."

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"A person buying ordinary products in a supermarket is in touch with his deepest emotions."

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Amber Hurdle

"Pager companies are very much looking to provide new services to help them regain some of their customer base."

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Amber Hurdle

"Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff."

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Amber Hurdle

"If they don't want to pay for it, they can stop drinking it."

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Amber Hurdle

"You must never actually cheat the customer, even if you can. You must make her happy and satisfied, so she will come back."

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Amber Hurdle

"The well-satisfied customer will bring the repeat sale that counts."

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Amber Hurdle

"Courteous treatment will make a customer a walking advertisement."

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Amber Hurdle

"We eat up artists like there's going to be a famine at the end."

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Amber Hurdle

"Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don't understand what they're talking about - we're running that product, we've been using it for five years, what are they talking about?"

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Amber Hurdle

"They're pushing credit cards. They don't take Visa, but they do take American Express, or they don't take this one, but they take that one, or you'd better bring this one, or if you forget who you are, look on your credit card; it will be there."

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Amber Hurdle

"Innovation comes from the producer - not from the customer."

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John Kenneth Galbraith
"It has been the acknowledged right of every Marxist scholar to read into Marx the particular meaning that he himself prefers and to treat all others with indignation."
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John Kenneth Galbraith
"In economics, the majority is always wrong."
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John Kenneth Galbraith
"Meetings are indispensable when you don't want to do anything."
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John Kenneth Galbraith
"By all but the pathologically romantic, it is now recognized that this is not the age of the small man."
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John Kenneth Galbraith
"We can safely abandon the doctrine of the eighties, namely that the rich were not working because they had too little money, the poor because they had much."
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John Kenneth Galbraith
"The modern conservative is engaged in one of man's oldest exercises in moral philosophy; that is, the search for a superior moral justification for selfishness."
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John Kenneth Galbraith
"Money differs from an automobile or mistress in being equally important to those who have it and those who do not."
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John Kenneth Galbraith
"Nothing is so admirable in politics as a short memory."
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John Kenneth Galbraith
"There is something wonderful in seeing a wrong-headed majority assailed by truth."
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John Kenneth Galbraith
"Humor is richly rewarding to the person who employs it. It has some value in gaining and holding attention, but it has no persuasive value at all."
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