top of page
Exlpore more Customer quotes

"Pager companies are very much looking to provide new services to help them regain some of their customer base."

"Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff."

"If they don't want to pay for it, they can stop drinking it."

"You must never actually cheat the customer, even if you can. You must make her happy and satisfied, so she will come back."

"The well-satisfied customer will bring the repeat sale that counts."

"Courteous treatment will make a customer a walking advertisement."

"Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don't understand what they're talking about - we're running that product, we've been using it for five years, what are they talking about?"

"They're pushing credit cards. They don't take Visa, but they do take American Express, or they don't take this one, but they take that one, or you'd better bring this one, or if you forget who you are, look on your credit card; it will be there."

"Innovation comes from the producer - not from the customer."
Explore more quotes by John Kenneth Galbraith

"It has been the acknowledged right of every Marxist scholar to read into Marx the particular meaning that he himself prefers and to treat all others with indignation."

"By all but the pathologically romantic, it is now recognized that this is not the age of the small man."

"We can safely abandon the doctrine of the eighties, namely that the rich were not working because they had too little money, the poor because they had much."

"The modern conservative is engaged in one of man's oldest exercises in moral philosophy; that is, the search for a superior moral justification for selfishness."

"Money differs from an automobile or mistress in being equally important to those who have it and those who do not."

"Humor is richly rewarding to the person who employs it. It has some value in gaining and holding attention, but it has no persuasive value at all."
bottom of page