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"I want my testimony to stand on that point. But I would point out that Zona Research Inc. showed we have increased market share among business users, educational users, and government users over the past several months - and that's more recent than the IDC report."
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"Regarding quality, the following rule is very important: do each activity right at the first time with the aim of saving money and time. Regardless of the process under consideration, the activities that were carried out badly may cause repetitions with considerable additional costs."
"The product of mental labor - science - always stands far below its value, because the labor-time necessary to reproduce it has no relation at all to the labor-time required for its original production."
"Business, to be successful, must be based on science, for demand and supply are matters of mathematics, not guesswork."
"Audience engagement is critical to the survival of your brand, if you don't engage them you endanger your brand. It's social interaction."
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"We provide many options in many product areas that they seem to want to adopt, and that's working well for us."
"We can provide beta software to our developers in advance of the general public. We can easily link up with external partners, customers, and suppliers."
"The ability of our people to think quickly and create great products in this whole new world of Internet open standards is not only essential to our success but is also one of the things that impresses me most about Netscape."
"In my column series "The Main Thing," I often talk about how Internet technology can improve the way people communicate - both within a business and between a business and its customers and partners."
"That's the ultimate gratification in any business situation - do customers buy the product? And do they use it and do they come back and buy more of it?"
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