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"People aren't going to talk about it except me and that is communication and the visits I have personally had in our meetings with our store managers saying if you do these things you will be terminated, period."
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Explore more quotes by Lee Scott

"People aren't going to talk about it except me and that is communication and the visits I have personally had in our meetings with our store managers saying if you do these things you will be terminated, period."

"So I think we have an obligation with our size to make sure that we are open to what people have to say to us because the people who criticize us, they're not all mean-spirited."

"Where we have been incorrect in what we have done, then I think we have an obligation to settle."

"And the greeter is what sets the tone for this company and I've been on TV a little bit this morning."
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