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Exlpore more Customer quotes
"But paying is part of the game of life: it is the joy of buying that we crave."
"Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff."
"Innovation comes from the producer - not from the customer."
"The first step in exceeding your customer's expectations is to know those expectations."
"What you can't buy is the loyalty that comes through our dedicated crewmembers."
"If they don't want to pay for it, they can stop drinking it."
"Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company."
"Courteous treatment will make a customer a walking advertisement."
"To Move from Woe to Wow . . . Listen Attentively Be fully present and give your customer your full attention. Stay calm and remain patient. Do not interrupt or become defensive. Let the customer express his or her concerns. Nod your head and use affirming words to show that you are listening. Repeat back and empathize, when necessary. This confirms your understanding of the problem or question."
Explore more quotes by Nikki Giovanni
"A lot of people refuse to do things because they don't want to go naked, don't want to go without guarantee. But that's what's got to happen. You go naked until you die."
"I really don't think life is about the I-could-have-beens. Life is only about the I-tried-to-do. I don't mind the failure but I can't imagine that I'd forgive myself if I didn't try."
"If I could come back as anything - I'd be a bird, first, but definitely the command key is my second choice."
"Some say we are responsible for those we love. Others know we are responsible for those who love us."
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