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Nikki Giovanni

"We eat up artists like there's going to be a famine at the end."

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"We eat up artists like there's going to be a famine at the end."

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Akiroq Brost

"As far as the customer is concerned, the interface is the product."

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"A person buying ordinary products in a supermarket is in touch with his deepest emotions."

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"Customer is king. I am his treasurer."

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"I'd just like to be treated like a regular customer."

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"The first step in exceeding your customer's expectations is to know those expectations."

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"If they don't want to pay for it, they can stop drinking it."

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"Courteous treatment will make a customer a walking advertisement."

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"Am I an Apple bigot? No. I can critique their products and their customer service philosophy. But overall, they do better than any other player."

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Akiroq Brost

"They're pushing credit cards. They don't take Visa, but they do take American Express, or they don't take this one, but they take that one, or you'd better bring this one, or if you forget who you are, look on your credit card; it will be there."

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Akiroq Brost

"Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company."

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Nikki Giovanni
"White people really deal more with God and black people with Jesus."
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"You must invent your own games and teach us old ones how to play."
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Nikki Giovanni
"There're two people in the world that are not likeable: a master and a slave."
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Nikki Giovanni
"We love because it's the only true adventure."
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Nikki Giovanni
"When you are skinning your customers, you should leave some skin on to grow again so that you can skin them again."
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Nikki Giovanni
"Some say we are responsible for those we love. Others know we are responsible for those who love us."
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Nikki Giovanni
"Everything will change. The only question is growing up or decaying."
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Nikki Giovanni
"Sacred cows make very poor gladiators."
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Nikki Giovanni
"We write because we believe the human spirit cannot be tamed and should not be trained."
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Nikki Giovanni
"A lot of people refuse to do things because they don't want to go naked, don't want to go without guarantee. But that's what's got to happen. You go naked until you die."
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