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"If you make the customer a promise... make sure you deliver it."
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Exlpore more Customer quotes
"Innovation comes from the producer - not from the customer."
"To Move from Woe to Wow . . . Listen Attentively Be fully present and give your customer your full attention. Stay calm and remain patient. Do not interrupt or become defensive. Let the customer express his or her concerns. Nod your head and use affirming words to show that you are listening. Repeat back and empathize, when necessary. This confirms your understanding of the problem or question."
"The first step in exceeding your customer's expectations is to know those expectations."
"Pager companies are very much looking to provide new services to help them regain some of their customer base."
"Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff."
"As far as the customer is concerned, the interface is the product."
"Am I an Apple bigot? No. I can critique their products and their customer service philosophy. But overall, they do better than any other player."
"The well-satisfied customer will bring the repeat sale that counts."
"If they don't want to pay for it, they can stop drinking it."
Explore more quotes by Merv Griffin
"Roger King is, without a doubt, the greatest salesman in the history of anything. And I don't ever limit him just to television. He could sell you anything."
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