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"One of Netscape's main attractions to customers from Day One is that we provide alternatives. And that's cherished by many customers - certainly not all."
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"Regarding quality, the following rule is very important: do each activity right at the first time with the aim of saving money and time. Regardless of the process under consideration, the activities that were carried out badly may cause repetitions with considerable additional costs."

"The product of mental labor - science - always stands far below its value, because the labor-time necessary to reproduce it has no relation at all to the labor-time required for its original production."

"Business, to be successful, must be based on science, for demand and supply are matters of mathematics, not guesswork."

"Audience engagement is critical to the survival of your brand, if you don't engage them you endanger your brand. It's social interaction."
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"I want my testimony to stand on that point. But I would point out that Zona Research Inc. showed we have increased market share among business users, educational users, and government users over the past several months - and that's more recent than the IDC report."

"We provide many options in many product areas that they seem to want to adopt, and that's working well for us."

"We can provide beta software to our developers in advance of the general public. We can easily link up with external partners, customers, and suppliers."

"Well, the sales of our products clearly demonstrate their value to businesses and to individuals."

"The ability of our people to think quickly and create great products in this whole new world of Internet open standards is not only essential to our success but is also one of the things that impresses me most about Netscape."

"One problem was that my direct testimony was in writing, so a lot of people didn't get to see it. I hope they see it, because I think it built a very strong case."

"I can't deny that some customers and prospects think it's the key to our future. But it's not. We're certainly supportive of the Dept. of Justice and the 20 states that have brought this action."
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