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"Doing your research ahead of time shows that you care about your client and your reputation. Referencing this information will better enable you to ask relevant questions and link their answers to your product or service to create a win-win situation."
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"By performing a simple Google search, a website review, a visit to their LinkedIn profile, or a media release search on the person you are about to meet, you can find out where they've been, what they care about, and where they're going. Whether you learn an interesting fact about a hobby they enjoy, the breed of their dog, or something you both have in common, it will show that you took the time to research and that you care about them as a person."

"If you are not planning for success, then you are planning for failure."

"There are few things more important than being prepared-for an interview, an important meeting, selling your home, a new baby-the list goes on."

"Being prepared and sharing your knowledge earns the confidence of those who are interviewing you, depend on your expertise, or seek you out for solutions, answers, or presentations."

"No one is born successful, success requires preparation."

"Study to show yourself qualified for God's use."

"The word departure literally means to pull up anchor and set sail. Everything that happens prior to death is a preparation for the final voyage. Death marks the beginning, not the end. It is our journey to God."

"While you are waiting for that special opportunity, be sure to prepare yourself well enough to seize it when it comes."
Explore more quotes by Susan C. Young

"We prefer to be around others who bring out the best in us and make us feel good, don't we? Customers want to do business with people who make them feel valued, appreciated, and happy."

"Finding the good in others is mutually rewarding for both you and the fortunate recipient of your kind words. Don't you love being around people who make you feel great about yourself? Don't you want to do business with people who make you feel valued and important? Wouldn't you rather work with people who appreciate and respect you? Of course you would! Now go out and do that for others! When you become a generous good-finder you will infuse positive energy, optimism, and good will into their lives, as well as your own."

"A genuine smile is your best fashion accessory and the most important thing you can wear."

"You can certainly take the easy road and use the predictable and boring defaults like: How are you doing? How about this weather? What do you do for a living? Hi. My name is _________. What's yours? Blah, blah, blah, blah . . .Break out of the defaults you have been using for years. Shake it up. Make it fun. Make it memorable. Dive in with more engagement and interaction. Taking the initiative to be more creative will help you build a bridge to close the gap."
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