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"It's so important to experience what your customers are experiencing and listen to their suggestions."
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"All theory is against freedom of the will; all experience for it."

"Observing and commenting, it is a piece of cake.Experiencing and sharing, that is a piece of work."

"Now that he wanted to feel like he was having a bad dream, he wasn't. He was having a bad reality, and that was something from which you could not wake."

"To 'live' is to realize that without the journey the destination is nothing more than a task rigorously completed rather than an experience riotously lived."

"Perfume counters in department stores, Holly Deblin smells of, the middle of July, and cinnamon Tic Tacs."

"I have found little that is "good" about human beings on the whole. In my experience most of them are trash, no matter whether they publicly subscribe to this or that ethical doctrine or to none at all. That is something that you cannot say aloud, or perhaps even think."

"It is a common experience that a problem difficult at night is resolved in the morning after the committee of sleep has worked on it."

"Vanya soon found that America might be an exciting place to arrive, but living there could become, in time, as boring as anything else."

"Any experience can be transformed into something of value."
Explore more quotes by David Neeleman

"And, of course, customers really need to feel safe and are seeking reassurance when they fly."

"Our people get profit-sharing checks. I got a report the other day that says that 84 percent of our people participate in our stock purchase program, where they can buy stock at a 15 percent discount."

"Just keep thinking about the good side of ADD - the creativity and the originality it can stimulate."

"Be it $15 million here and $11 million there, it takes hundreds of millions to be successful in this business."

"People were desperately trying to fill their seats for the summer. And so prices are really low right now. And so they are kept from raising prices to make up for that difference."

"Of course, we should all be aware of what we're packing in our carry-on luggage - anything that might be considered dangerous could be confiscated at a security checkpoint."

"We tried to set up a company that patterned ourselves after Southwest in all the fun, the spirit, the great people, the smile, the efficiency side of it, but we've added some extras that people aren't used to finding on Southwest."
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