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"Well, if you look back, in almost two and a half years, the biggest change probably was in late 2000 when we decided to totally change the CA business model."
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Explore more quotes by Sanjay Kumar
"So if you're a customer today, the same person who came in to demonstrate the technology for you and helped you architect the solution before you bought it is likely going to be leading the team to help you do the implementation."
"There is nothing in the company that is either above or below me, as far as I'm concerned."
"Well, the security business has been growing. I think security is one of those areas where it's to some degree not linear but maybe exponential growth."
"Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process."
"One, we committed to put about 650 people in the field to focus totally on customer satisfaction."
"We will announce a new offering, where you can get a CA expert on your PC live, via video, on a range of topics about a product."
"Today we're focused on small acquisitions to add technology where necessary. I think it's fair to say we're not out looking for a large one, but I think it's also very fair to say that as a public company you can never say never."
"I'm very comfortable in having a strong team. I'm very comfortable in sharing the limelight with the team."
"So in 2000, when we changed the business model and started really focusing on that triangle and putting the customer in the center, we decided we should hold off - we've done enough consolidation; we've got enough critical mass."
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