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Alexander Turney Stewart

"You must never actually cheat the customer, even if you can. You must make her happy and satisfied, so she will come back."

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"You must never actually cheat the customer, even if you can. You must make her happy and satisfied, so she will come back."

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Amber Hurdle

"You must never actually cheat the customer, even if you can. You must make her happy and satisfied, so she will come back."

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"The well-satisfied customer will bring the repeat sale that counts."

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"Courteous treatment will make a customer a walking advertisement."

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"We eat up artists like there's going to be a famine at the end."

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"Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don't understand what they're talking about - we're running that product, we've been using it for five years, what are they talking about?"

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Amber Hurdle

"They're pushing credit cards. They don't take Visa, but they do take American Express, or they don't take this one, but they take that one, or you'd better bring this one, or if you forget who you are, look on your credit card; it will be there."

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Amber Hurdle

"Innovation comes from the producer - not from the customer."

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Alexander Turney Stewart
"You must never actually cheat the customer, even if you can. You must make her happy and satisfied, so she will come back."
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