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Sanjay Kumar

"We will announce a new offering, where you can get a CA expert on your PC live, via video, on a range of topics about a product."

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"We will announce a new offering, where you can get a CA expert on your PC live, via video, on a range of topics about a product."

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Amber Hurdle

"Our will is always for our own good, but we do not always see what that is."

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Amber Hurdle

"Let everyone sweep in front of his own door, and the whole world will be clean."

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Amber Hurdle

"You teach a child to read, and he or her will be able to pass a literacy test."

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Amber Hurdle

"Virgin Records will probably release their own package sometime next year."

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Amber Hurdle

"Perhaps it is true that all that happens is in accordance with Your will, and thus it is good. But sometimes You leave blood on Your instruments."

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Amber Hurdle

"At that point, there will be the handover between the shuttle arm and the station arm so that the shuttle arm will take the cradle and put it into the cargo bay."

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Amber Hurdle

"Individuals will speak their minds, which I think is healthy."

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Amber Hurdle

"He is winding the watch of his wit; by and by it will strike."

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Amber Hurdle

"We shall all die, and our lives will be irrelevant then."

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Amber Hurdle

"To the extent that we are all educated and informed, we will be more equipped to deal with the gut issues that tend to divide us."

Explore more quotes by Sanjay Kumar

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Sanjay Kumar
"As I said before, a big part of my strategy says - and the management team I think is in agreement with this - we don't have to be out there with a lot of noise all the time. What we need to do is paint a vision for customers, promise them deliverables, and go hit at it."
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Sanjay Kumar
"Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don't understand what they're talking about - we're running that product, we've been using it for five years, what are they talking about?"
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Sanjay Kumar
"That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers."
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Sanjay Kumar
"It didn't make a lot of sense for us to be doing Lotus Notes implementations."
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Sanjay Kumar
"So let's say you're using XYZ product and you want to do something very sophisticated. You subscribe to this thing, you hit a button, and a CA expert pops up in video."
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Sanjay Kumar
"One, we committed to put about 650 people in the field to focus totally on customer satisfaction."
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Sanjay Kumar
"Few service industries are designed to be 24x7 in India, and thus there was no 24x7 mentality."
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Sanjay Kumar
"Clients do not expect the infrastructure to be any less reliable just because the service is being delivered from an offshore location; thus, the uptime requirements justify the expense."
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Sanjay Kumar
"We have believed at CA that consolidation of this industry is something that was required ten years ago."
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Sanjay Kumar
"India has the unique advantages of having the biggest domestic market and this should support IT companies."
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