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Peter Drucker

"The most important thing in communication is hearing what isn't said."

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"The most important thing in communication is hearing what isn't said."

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Amber Hurdle

"Talk to strangers politely. You don't how many of them will become your close companions."

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Amber Hurdle

"Women love with their ears, men with their eyes."

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Amber Hurdle

"We're living in a teetering tower of babble. A shaky reality of words. A DNA soup for disaster. The natural world destroyed, we're left with this cluttered world of language."

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Amber Hurdle

"Have more than thou showest Speak less than thou knowest."

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Amber Hurdle

"Good news didn't seem real until you'd told at least a dozen friends."

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Amber Hurdle

"If you do not tell me, I don't wish to know."

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Amber Hurdle

"The new contract between writers and readers is one I'm prepared to sign up to. I've met some fascinating people at events and online. Down with the isolation of writers I say! And long live Twitter."

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Amber Hurdle

"Words can express true feelings, true emotions and wisdom. It is up to you to use them wisely... Choose your words carefully and express the peacefully!"

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Amber Hurdle

"A word to the wise is infuriating."

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Amber Hurdle

"Be polite in your speeches. Good information rudely communicated will make no positive difference."

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"Follow effective action with quiet reflection. From the quiet reflection will come even more effective action."
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"My greatest strength as a consultant is to be ignorant and ask a few questions."
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"Rank does not confer privilege or give power. It imposes responsibility."
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"There is nothing so useless as doing efficiently that which should not be done at all."
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"No institution can possibly survive if it needs geniuses or supermen to manage it. It must be organized in such a way as to be able to get along under a leadership composed of average human beings."
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"The computer is a moron."
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"Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes."
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"Making good decisions is a crucial skill at every level."
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"The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself."
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"Business, that's easily defined - it's other people's money."
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