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"The most important thing in communication is hearing what isn't said."
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"When we miss understanding, we meet misunderstanding. Misunderstanding always pushes understanding far away!"
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Personal Development
"The power of words is in the works of words. People are much more bonded by the works of words than words. The work of words is the trigger of words."
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Personal Development
"Words don't get accident, hands and tongues drive them wrongly!"
Author Name
Personal Development
"Confrontation affords you the opportunity to hear the other side of the story."
Author Name
Personal Development
"Silence can answer the question words may fail to answer. If you want to know what silence can do, keep silence!"
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Personal Development
"Developing your eloquence and enunciation will reduce the likelihood of misinterpretation and misunderstanding, making your delivery more powerful."
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Personal Development
"Your body is always wherever it is; but your mind, often somewhere else! Thus, when a person talks to you, he often talks to your body, not to your mind!"
Author Name
Personal Development
"Meetings! Meetings! Meetings!Do they ever achieve anything or do they just let a lot of hot air out of an already over inflated balloon?"
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Personal Development
"To rush into explanations is always a sign of weakness."
Author Name
Personal Development
"Listening is one of the finest ways to demonstrate our love for another human being. How many marriages could be saved, friendships healed, careers made, and opportunities enjoyed if people would simply stop what they are doing and listen deeply to what another person has to say. If practiced by everyone, this principle could be a world-changer!"
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Personal Development
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"The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself."
Marketing
"Follow effective action with quiet reflection. From the quiet reflection will come even more effective action."
Action
"The productivity of work is not the responsibility of the worker but of the manager."
Work
"Few companies that installed computers to reduce the employment of clerks have realized their expectations... They now need more, and more expensive clerks even though they call them 'operators' or 'programmers.'"
Computer
"Business, that's easily defined - it's other people's money."
Money
"The new information technology... Internet and e-mail... have practically eliminated the physical costs of communications."
Technology
"Plans are only good intentions unless they immediately degenerate into hard work."
Work
"The purpose of a business is to create a customer."
Business
"No institution can possibly survive if it needs geniuses or supermen to manage it. It must be organized in such a way as to be able to get along under a leadership composed of average human beings."
Leadership
"Knowledge has to be improved, challenged, and increased constantly, or it vanishes."
Knowledge
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