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"The most important thing in communication is hearing what isn't said."
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"The chief deficiency I see in the skeptical movement is its polarization: Us vs. Them - the sense that we have a monopoly on the truth; that those other people who believe in all these stupid doctrines are morons; that if you're sensible, you'll listen to us; and if not, to hell with you. This is nonconstructive. It does not get our message across. It condemns us to permanent minority status."
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Personal Development
"The longer a person's twitter @username is, the harder it is to argue with them - on twitter."
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Personal Development
"If you want to appear more confident-speak slowly, articulately, clearly, and deliberately. Communicating with clarity will not only help you build more confidence in yourself, but it will inspire respect from others."
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Personal Development
"The single biggest problem in communication is the illusion that it has taken place."
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Personal Development
"I'll tell you a piece of news - I hope you have not heard it before: for good, bad, or indifferent, one always likes to be the first to tell."
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Personal Development
"All the good stuff has already been said by someone somewhere at some point in time. You just have to find it. Today, communication pretty much comes down to understanding - saying what you have to say clearly and effectively...and then living it."
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Personal Development
"A phone call should be a convenience to the caller, not an inconvenience to the called."
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Personal Development
"When a woman is talking to you, listen to what she says with her eyes."
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Personal Development
"Your body language is your primary language-and one that every person understands! Although it is non-verbal, evidence suggests that our body language and tone of voice can have a bigger impact and account for more of our communication than the words we speak."
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Personal Development
"One simple glance can convey to your recipient that you are . . . Present Interested Paying attention Being respectful Listening Confident Engaged Caring Dedicated Appreciative Empathetic Focused Supportive Trustworthy Acknowledging ExcitedThis list barely scratches the surface; however, it opens the conversation about how vital your eye contact is for making positive first impressions."
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Personal Development
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"The productivity of work is not the responsibility of the worker but of the manager."
Work
"Time is the scarcest resource and unless it is managed nothing else can be managed."
Time
"Making good decisions is a crucial skill at every level."
Decision-Making
"Business, that's easily defined - it's other people's money."
Money
"So much of what we call management consists in making it difficult for people to work."
Work
"Rank does not confer privilege or give power. It imposes responsibility."
Power
"Trying to predict the future is like trying to drive down a country road at night with no lights while looking out the back window."
Nation
"Unless commitment is made, there are only promises and hopes... but no plans."
Commitment
"Innovation is the specific instrument of entrepreneurship. The act that endows resources with a new capacity to create wealth."
Wealth
"Knowledge has to be improved, challenged, and increased constantly, or it vanishes."
Knowledge
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