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"The most important thing in communication is hearing what isn't said."
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"Confrontation affords you the opportunity to hear the other side of the story."

"Meetings! Meetings! Meetings!Do they ever achieve anything or do they just let a lot of hot air out of an already over inflated balloon?"

"To rush into explanations is always a sign of weakness."

"When you talk, use words that inspire you and others."

"To use the same words is not a sufficient guarantee of understanding one must use the same words for the same genus of inward experience ultimately one must have one's experiences in common."

"Wouldn't it be wonderful to be a natural communicator and know exactly what, when, why, and how to speak so that your message is conveyed and received as you intend?"

"Active listening is key to all healthy and effective communication, however, it doesn't necessarily come easily."

"A very unwise man once said, "He who does not understand your silence will probably not understand your words." A very annoyed woman once said, "He who does not want to communicate will never enjoy their silence for very long."

"The longer a person's twitter @username is, the harder it is to argue with them - on twitter."

"The big, bad unknown is only that until it is known. Then you look back and wonder what all the fuss and worry was about."
Explore more quotes by Peter Drucker

"Checking the results of a decision against its expectations shows executives what their strengths are, where they need to improve, and where they lack knowledge or information."

"Few companies that installed computers to reduce the employment of clerks have realized their expectations... They now need more, and more expensive clerks even though they call them 'operators' or 'programmers.'"

"Most discussions of decision making assume that only senior executives make decisions or that only senior executives' decisions matter. This is a dangerous mistake."

"The entrepreneur always searches for change, responds to it, and exploits it as an opportunity."

"The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself."
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