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"He tried to explain and to convince. He knew, while he spoke, that it was useless, because his words sounded as if they were hitting a vacuum. There was no such person as Mrs. Wayne Wilmot; there was only a shell containing the opinions of her friends, the picture postcards she had seen, the novels of country squires she had read; it was this that he had to address, this immateriality which could not hear him or answer, deaf and impersonal like a wad of cotton."
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"Listening is more important than solutioning."

"What advantage has the person who will not listen over the one who cannot hear?"

"Language is a ladder that always falls short of reality."

"There's a lot of difference between listening and hearing."

"Know the other person's viewpoint first and then talk. To Talk after comparing it or mixing it with our viewpoint is an offence."

"If you speak, that is rain; if you speak too much, that is flood!"

"Talk to strangers politely... Every friend you have now was once a stranger, although not every stranger becomes a friend."

"Not being heard is no reason for silence."

"Don't use your words to criticize, condemn, or complain; us your words to appreciate, inspire, and empower."

"The thing is that it could never again feel natural to talk to her."
Explore more quotes by Ayn Rand

"Every man builds his world in his own image. He has the power to choose, but no power to escape the necessity of choice."

"From this simplest necessity to the highest religious abstraction, from the wheel to the skyscraper, everything we are and everything we have comes from a single attribute of man-the function of his reasoning mind."

"There is no escape from justice, nothing can be unearned and unpaid for in the universe, neither in matter nor in spirit-and if the guilty do not pay, then the innocent have to pay it."

"I can accept anything, except what seems to be the easiest for most people: the half-way, the almost, the just-about, the in-between."

"There are two sides to every issue: one side is right and the other is wrong, but the middle is always evil."

"It only stands to reason that where there's sacrifice, there's someone collecting the sacrificial offerings. Where there's service, there is someone being served. The man who speaks to you of sacrifice is speaking of slaves and masters, and intends to be the master."

"It was the only thing I ever really wanted. And that's the sin that can't be forgiven-that I hadn't done what I wanted. It feels so dirty and pointless and monstrous, as one feels about insanity, because there's no sense to it, no dignity, nothing but pain-and wasted pain...why do they always teach us that it's easy and evil to do what we want and that we need discipline to restrain ourselves? It's the hardest thing in the world-to do what we want. And it takes the greatest kind of courage."
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