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"Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric."
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"What is easy is seldom excellent."

"It is not how fast a tree grows, but how well. It is not how big a fruit is, but how sweet."

"Quality is better than quantity."

"The best trees produce the sweetest fruits."

"The irregular and intimate quality of things made entirely by the human hand."

"The essential quality of an animal is that it seeks its own living, whereas a vegetable has its living brought to it."

"It just happened that the public happened to, uh, appreciate the satirical quality of these crazy things."
Explore more quotes by Phil Crosby

"Very few of the great leaders ever get through their careers without failing, sometimes dramatically."

"Making a wrong decision is understandable. Refusing to search continually for learning is not."

"If anything is certain, it is that change is certain. The world we are planning for today will not exist in this form tomorrow."
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