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"But the real focus should be on people who are buying today because the base is so big it will take a long time for any change materialize on an overall basis."
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"Just change your attitude and perception to change your life."
"This world has been changing from time immemorial. But because it is "round (subject to cycle of cause-effect), one cannot find an end to it."
"All things that we ordained festival,Turn from their office to black funeral;Our instruments to melancholy bells,Our wedding cheer to a sad burial feast,Our solemn hymns to sullen dirges change,Our bridal flowers serve for a buried corse,And all things change them to the contrary."
"We're on the cusp, on the brink, of enormous change in this country."
"When the tables are turned, whoever was full becomes hungry."
"If you want to change anything or your surroundings, change your perception; it will change everything."
Explore more quotes by Sanjay Kumar
"We will announce a new offering, where you can get a CA expert on your PC live, via video, on a range of topics about a product."
"Finance is critical. If sufficient investment is made in infrastructure and venture capital is made available, there will be a big improvement in the situation."
"As I said before, a big part of my strategy says - and the management team I think is in agreement with this - we don't have to be out there with a lot of noise all the time. What we need to do is paint a vision for customers, promise them deliverables, and go hit at it."
"Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don't understand what they're talking about - we're running that product, we've been using it for five years, what are they talking about?"
"That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers."
"Clearly, every company needs a leader. That's an important part of being the CEO of the company."
"So let's say you're using XYZ product and you want to do something very sophisticated. You subscribe to this thing, you hit a button, and a CA expert pops up in video."
"One, we committed to put about 650 people in the field to focus totally on customer satisfaction."
"Few service industries are designed to be 24x7 in India, and thus there was no 24x7 mentality."
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