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"Be careful what you say and do around a writer, your words and actions may become material."
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"Talk to strangers politely. You don't how many of them will become your close companions."

"Women love with their ears, men with their eyes."

"We're living in a teetering tower of babble. A shaky reality of words. A DNA soup for disaster. The natural world destroyed, we're left with this cluttered world of language."

"Have more than thou showest Speak less than thou knowest."

"Good news didn't seem real until you'd told at least a dozen friends."

"If you do not tell me, I don't wish to know."

"Words can express true feelings, true emotions and wisdom. It is up to you to use them wisely... Choose your words carefully and express the peacefully!"

"Active listening is the ultimate "Golden Rule" for sensational customer service. Just as the important people in your life will feel more valued and appreciated when you actively listen, so will your customers."

"I tend to avoid people who always have something to say - and those who expect me to always have something to say."

"You can only manage to convince a person to admit to being wrong, not ignorant, arrogant, or stupid."
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