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"In sales, a referral is the key to the door of resistance."
Author Name
Personal Development
"At St. Francis de Sales in Atlanta, we do not have an organ. We do not have rehearsals during the week. We do not have a professional choir."
Author Name
Personal Development
"But either way you cannot deny the sales and what we did."
Author Name
Personal Development
"You will never change a prospective customer's mind, my boy. There is a chance that he might make a new decision if enough reliable evidence comes his way, but to do that he has to want to listen - to hear it - and that requires trust and respect."
Author Name
Personal Development
"In order to sell, salespersons have to correctly evaluate and cater to customer choices."
Author Name
Personal Development
"We all need salespeople who help people with the same enthusiasm shown by a small child describing the best Christmas present EVER."
Author Name
Personal Development
"When you stop talking, you've lost your customer. When you turn your back, you've lost her."
Author Name
Personal Development
"We initially targeted pager networks, which have been suffering for the last decade due to cell phone sales."
Author Name
Personal Development
"Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that "matching and mirroring" another person's body language is a powerful technique and subliminal way to develop trust, build rapport, and make their clients more comfortable and engaging. Subtly mirroring the postures, gestures, and body language of your client inspires a kinship of commonality."
Author Name
Personal Development
"Someone told me that each equation I included in the book would halve the sales."
Author Name
Personal Development
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"Don't worry about getting credit, do the work anyway."
Recognition
"Turn your self-hell into self-help."
Change
"Have the STRENGTH to say "no to the status quo. Have the WILL to listen to the deepest desires of your heart.Have the COURAGE to ACT on and live out your intent."
Motivation
"LEADERSHIP is your org chart turned upside down."
Leadership
"Rule 1: Be kind.Rule 2: Don't be a doormat when they step on you.Kindness and sticking up for yourself go hand in hand if you want happiness."
Kindness
"Do you have a personal mantra? Mine comes from a childhood song. "Wherever I go the grass grows greener."
Inspirational
"No one knows your inner battle. No one knows the challenge you face. No one knows the sacrifice it takes to do what you do. But you're not alone."
Resilience
"True leadership is caring about the people who don't care about things you care about."
Identity
"That challenge you have right now...it's not a wall, it's a door. It's meant to be opened. Get a handle on the situation and open it."
Motivation
"Work is meant to create a desired outcome. If your work is not creating the dream, what are you working on?"
Purpose
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