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"Well, the whole story is in the book, but the short answer is that I was the first information architect in an organization that was traditionally design-oriented, and I felt I needed a tool to help me gain the trust and support of my colleagues."
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"To Confess Is To Surrender."

"This fear of maleness that they inspire estranges men from every female in their lives to greater or lesser degrees, and men feel the loss. Ultimately, one of the emotional costs of allegiance to patriarchy is to be seen as unworthy of trust. If women and girls in patriarchal culture are taught to see every male, including the males with whom we are intimate, as potential rapists and murderers, then we cannot offer them our trust, and without trust there is no love."

"It is a violation of trust to use your kids as caulking for the cracks in you."

"Authentic people are instantly more likable and trustworthy, which makes building rapport with them a pleasure."
Explore more quotes by Jesse James Garrett

"At Adaptive Path, we've been doing our own work with Ajax over the last several months, and we're realizing we've only scratched the surface of the rich interaction and responsiveness that Ajax applications can provide."

"The more everybody knows about all aspects of the problems we face, the better off all of us will be. Less time spent explaining things means more time for coming up with creative solutions."

"Ajax isn't a technology. It's really several technologies, each flourishing in its own right, coming together in powerful new ways."

"But despite the universality of URLs, we often forget that they're not just a handy way to address network resources. They're also valuable communication tools."

"User-centered design means understanding what your users need, how they think, and how they behave - and incorporating that understanding into every aspect of your process."

"A journalist and an information architect face exactly the same problem - how to give shape to the pile of information in front of you in a way that will make it easy and natural for people to comprehend. I can't imagine any better preparation for the work I do now."

"The main benefit of the book for the more experienced practitioners is as an evangelical tool. The book will give you some ways of expressing the value and importance of your work that you may not have had before."

"Ajax is an important development for Web applications, and its importance is only going to grow."
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