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James Cash Penney

"Change is vital, improvement the logical form of change."

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"Change is vital, improvement the logical form of change."

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Donna Grant

"You can change a life by touching someone with simple, beautiful, kind, words and a loving smile."

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Personal Development

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Donna Grant

"We have to change our thoughts before things can change."

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Personal Development

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Donna Grant

"Anyway, it's like with bikes,' said the first speaker authoritatively. 'I thought I was going to get this bike with seven gears and one of them razorblade saddles and purple paint and everything, and they gave me this light blue one. With a basket. A girl's bike.''Well. You're a girl,' said one of the others.'That's sexism, that is. Going around giving people girly presents just because they're a girl."

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Personal Development

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Donna Grant

"You may turn every house in your neighborhood into a charity center, you may fill the land with soup-kitchens, but the misery of humans will still continue to exist until the character of humanity changes."

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Personal Development

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Donna Grant

"When you meet someone, and you find that they are prejudiced against your kind, it might be your chance, not to confirm, but to be the one to finally change their mind."

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Personal Development

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Donna Grant

"Every living object has to change every moment just to live."

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Personal Development

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Donna Grant

"Change is the rule. Permanence is an illusion."

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Personal Development

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Donna Grant

"Losing your job gives you the opportunity to make your life count."

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Personal Development

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Donna Grant

"If you don't like the solution, change the problem."

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Personal Development

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Donna Grant

"Dwarfs were not a naturally religious species, but in a world where pit props could crack without warning and pockets of fire damp could suddenly explode they'd seen the need for gods as the sort of supernatural equivalent of a hard hat. Besides, when you hit your thumb with an eight-pound hammer it's nice to be able to blaspheme. It takes a very special and strong-minded kind of atheist to jump up and down with their hand clasped under their other armpit and shout, "Oh, random-fluctuations-in-the-space-time-continuum!" or "Aaargh, primitive-and-outmoded-concept on a crutch!"

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James Cash Penney
"A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization."

Future

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James Cash Penney
"No company can afford not to move forward. It may be at the top of the heap today but at the bottom of the heap tomorrow, if it doesn't."

Progress

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James Cash Penney
"Change is vital, improvement the logical form of change."

Change

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James Cash Penney
"I was long brought up to think that it was nothing short of a crime to miss a sale."

Crime

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James Cash Penney
"Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership."

Leadership

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James Cash Penney
"Too many would-be executives are slaves of routine."

Innovation

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James Cash Penney
"Do not primarily train men to work. Train them to serve willingly and intelligently."

Man

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James Cash Penney
"The art of effective listening is essential to clear communication, and clear communication is necessary to management success."

Success

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James Cash Penney
"Theory is splendid but until put into practice, it is valueless."

Practice

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James Cash Penney
"We get real results only in proportion to the real values we give."

Values

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