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"To me, it's really important to drive change through a team because one person, while the buck has to stop with somebody, the company is just too big for one person."
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"You can change a life by touching someone with simple, beautiful, kind, words and a loving smile."
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Personal Development
"We have to change our thoughts before things can change."
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Personal Development
"Anyway, it's like with bikes,' said the first speaker authoritatively. 'I thought I was going to get this bike with seven gears and one of them razorblade saddles and purple paint and everything, and they gave me this light blue one. With a basket. A girl's bike.''Well. You're a girl,' said one of the others.'That's sexism, that is. Going around giving people girly presents just because they're a girl."
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Personal Development
"You may turn every house in your neighborhood into a charity center, you may fill the land with soup-kitchens, but the misery of humans will still continue to exist until the character of humanity changes."
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Personal Development
"When you meet someone, and you find that they are prejudiced against your kind, it might be your chance, not to confirm, but to be the one to finally change their mind."
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Personal Development
"Every living object has to change every moment just to live."
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Personal Development
"Change is the rule. Permanence is an illusion."
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Personal Development
"Losing your job gives you the opportunity to make your life count."
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Personal Development
"If you don't like the solution, change the problem."
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Personal Development
"Dwarfs were not a naturally religious species, but in a world where pit props could crack without warning and pockets of fire damp could suddenly explode they'd seen the need for gods as the sort of supernatural equivalent of a hard hat. Besides, when you hit your thumb with an eight-pound hammer it's nice to be able to blaspheme. It takes a very special and strong-minded kind of atheist to jump up and down with their hand clasped under their other armpit and shout, "Oh, random-fluctuations-in-the-space-time-continuum!" or "Aaargh, primitive-and-outmoded-concept on a crutch!"
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Personal Development
Explore more quotes by Sanjay Kumar
"There is nothing in the company that is either above or below me, as far as I'm concerned."
Leadership
"That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers."
Customer
"It didn't make a lot of sense for us to be doing Lotus Notes implementations."
Sense
"Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don't understand what they're talking about - we're running that product, we've been using it for five years, what are they talking about?"
Customer
"India has the unique advantages of having the biggest domestic market and this should support IT companies."
Support
"Well, if you look back, in almost two and a half years, the biggest change probably was in late 2000 when we decided to totally change the CA business model."
Business
"Few service industries are designed to be 24x7 in India, and thus there was no 24x7 mentality."
Service
"So if you're a customer today, the same person who came in to demonstrate the technology for you and helped you architect the solution before you bought it is likely going to be leading the team to help you do the implementation."
Technology
"Finance is critical. If sufficient investment is made in infrastructure and venture capital is made available, there will be a big improvement in the situation."
Finance
"So in 2000, when we changed the business model and started really focusing on that triangle and putting the customer in the center, we decided we should hold off - we've done enough consolidation; we've got enough critical mass."
Business
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