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"Few service industries are designed to be 24x7 in India, and thus there was no 24x7 mentality."
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"When you serve the humanity and contribute to the society without expectation, you are happy."

"If you have not been served personally by caring hands in your own life, do not be bitter, but instead, ask yourself who you can now serve."

"We can help the next generation, with the stories we write today."

"One of the speaking programs I deliver is entitled, "Service with a Smile . . . How to Create a Sensational Customer Experience." Smiling is at the heart of my teaching because when employees smile while delivering service, it tells the guest/client/customer . . . You matter.You are important.We are glad you are here.We appreciate your business."

"However, if your agenda is truly to serve, your ROI (return on investment) will substantially expand. As we know from the "Law of Reciprocity," what you give is what you get. If you are helping people only to see what you can get out of it, your pie stays small and your opportunities stay limited. However, if you sincerely want to help people succeed, you will not only enjoy more success, but expand your possibilities beyond your expectations. Once you see the benefits from all directions, you will not want it any other way!"

"In order not to fall into isolation we have to be established in the house of God and focus on serving Him."

"I prefer to bring these to the service of story rather than to let them replace narrative."
Explore more quotes by Sanjay Kumar

"So in 2000, when we changed the business model and started really focusing on that triangle and putting the customer in the center, we decided we should hold off - we've done enough consolidation; we've got enough critical mass."

"Today we're focused on small acquisitions to add technology where necessary. I think it's fair to say we're not out looking for a large one, but I think it's also very fair to say that as a public company you can never say never."

"There is nothing in the company that is either above or below me, as far as I'm concerned."

"We will announce a new offering, where you can get a CA expert on your PC live, via video, on a range of topics about a product."

"Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don't understand what they're talking about - we're running that product, we've been using it for five years, what are they talking about?"

"Finance is critical. If sufficient investment is made in infrastructure and venture capital is made available, there will be a big improvement in the situation."

"So let's say you're using XYZ product and you want to do something very sophisticated. You subscribe to this thing, you hit a button, and a CA expert pops up in video."

"One, we committed to put about 650 people in the field to focus totally on customer satisfaction."
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