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Chris Murray

"Why do so many salespeople talk to customers about the product and not the result?"

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"Why do so many salespeople talk to customers about the product and not the result?"

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Charlotte Eriksson

"But either way you cannot deny the sales and what we did."

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Personal Development

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Charlotte Eriksson

"Selling is a sacred trust between buyer and seller."

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Personal Development

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Charlotte Eriksson

"At St. Francis de Sales in Atlanta, we do not have an organ. We do not have rehearsals during the week. We do not have a professional choir."

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Personal Development

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Charlotte Eriksson

"When you stop talking, you've lost your customer. When you turn your back, you've lost her."

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Personal Development

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Charlotte Eriksson

"You may have an overall target to achieve with each prospect, but if you are going to have an ideal outcome for each call, should you not also have a tolerable outcome to fall back on? Something you are willing to put up with if things don't go completely to plan, but something that still moves things forward ever so slightly?"

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Personal Development

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Charlotte Eriksson

"Why do so many salespeople talk to customers about the product and not the result?"

Author Name

Personal Development

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Charlotte Eriksson

"You will never change a prospective customer's mind, my boy. There is a chance that he might make a new decision if enough reliable evidence comes his way, but to do that he has to want to listen - to hear it - and that requires trust and respect."

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Personal Development

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Charlotte Eriksson

"We all need salespeople who help people with the same enthusiasm shown by a small child describing the best Christmas present EVER."

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Personal Development

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Charlotte Eriksson

"The record companies are interested in the kind of sales they can get from the rock groups."

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Personal Development

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Charlotte Eriksson

"You truly help people with the things that you sell. Once you are aware of that vital piece of information every demonstration, every presentation, every transaction will be delivered with a light shining from your heart. From your heart will shine a beacon that tells all prospects you can truly help and that that is your sole purpose for being there."

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Personal Development

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Chris Murray
"Reputation is the panacea for those who lack confidence in their own decisions."

Psychology

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Chris Murray
"No one ever reached the top of a mountain by digging underneath it."

Motivation

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Chris Murray
"Why do customers (and that includes you and me) find it so difficult to recall more than a couple of occasions when they felt that they were treated exceptionally by the salespeople who dealt with them?"

Business

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Chris Murray
"That's what marks out the successful from the nearly-rans. Focusing on what makes people itch rather than continuously presenting an entire catalogue of scratches."

Business

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Chris Murray
"I should become happier at what I do and leave others happier than before they'd met me."

Life

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Chris Murray
"22% of current business-to-business salespeople will be replaced by search engines within the next five years."

Business

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Chris Murray
"Men constantly miscalculate what they can do in a day, and grossly underestimate what can be achieved in a year."

Productivity

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Chris Murray
"But without a need, even the finest piece of beef is merely a piece of dead bull is it not?"

Philosophy

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Chris Murray
"Customers do not want a lecture from you and they certainly don't want some juvenile in a bad suit forcing his wares upon them."

Business

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Chris Murray
"I have been like a mediocre concert pianist playing in front of a tone-deaf family, who applaud out of duty rather than for accomplishment."

Emotion

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