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"Listening actively confirms for people that you are positively receiving and thoroughly understanding the message they are conveying."
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"To Become an Attentive Listener . . . Observe a person's physical presence to see how their body language aligns with their message. Recognize what is being said on the surface. Engage your intuition to hear the meaning, purpose, and motivation behind their message. Be aware of your own internal responses and how you are feeling. Put yourself in their shoes to better understand their perspective."
"How do you know when to advance the conversation or when there's something still unresolved? When you are situationally aware, you watch the body language and notice the cues that are given to you. Listening and observing are being mindful in the best sense of the word."
"You can have the perfect message, but it may fall on deaf ears when the listener is not prepared or open to listening.These listening "planes" were first introduced by the American composer Aaron Copland (1900-1990) as they pertain to music . . . 1. The Sensual Plane: You're aware of the music, but not engaged enough to have an opinion or judge it.2. The Expressive Plane: You become more engaged by paying attention, finding meaning beyond the music, and noticing how it makes you feel.3. The Musical Plane: You listen to the music with complete presence, noticing the musical elements of melody, harmony, pitch, tempo, rhythm, and form."
"How often have I noticed or, indeed, listened to him? We talk, but do I actually listen, or is our conversation mainly a question of my waiting for him to stop and for it to be my turn to say something? For how many of us is that what conversation means - the setting up of our lines?"
"During a conversation, listening is as powerful as loving."
"It is a tremendous gift to simply and truly listen to another."
"While others are broadcasting be listening."
Explore more quotes by Susan C. Young
"Bringing a great attitude with positive energy is one of the best strategies you can have for your personal and professional success. Matching our energy with another person's will help us build rapport and relationships more easily."
"Affirmative words and actions confirm you are on the right path and help you attract what you desire. Whether you are reaffirming a dream, a goal, a previous commitment, or a person, reaffirmations will strengthen your area of focus. Begin reaffirming yourself and others through encouragement, paying attention, listening, and being grateful."
"As you read in The Art of Being, having a heart of service and generosity is a powerful state of being and a positive way to make a great first impression through valuing others. "Service Beyond Self" encourages you to take deliberate action steps to rise above self-interest and ask what you can do for others, not what they can do for you."
"Walk the talk and project confidence. If at first you don't feel confident, fake it until you make it."
"A positive attitude will not only make you more fun to be around, but it will bring more happiness and joy both into your life and the lives of those around you."
"Service Beyond Self is Essential for Success Because It - Builds credibility, trust, and customer satisfaction. Strengthens your personal reputation and public image. Fosters goodwill and makes people feel appreciated. Helps you build healthy relationships with others. Nurtures collaboration, participation, and cooperation. Reaffirms a continuity of service for quality assurance, integrity, and reliability. Saves money-it costs less to keep existing customers than it does to create new ones. When you do it right the first time, you don't have to fix it the next time. Improves communication and builds rapport. Fosters mutual respect and understanding. By providing other people with what they want, you will get more of what you want!"
"Rather than allowing your failures to define you, learn from your experience to do better next time."
"As with most things in life, a healthy balance will keep us on the right path. To avoid too much eye contact or too little, seek to create a comfortable mix. It is generally encouraged to use more eye contact when you are listening and less when you are speaking."
"Rather than staying stuck in stress, unhappiness, or grief, use your experience to find gifts in the pain and grow."
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