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David Neeleman

"We tried to set up a company that patterned ourselves after Southwest in all the fun, the spirit, the great people, the smile, the efficiency side of it, but we've added some extras that people aren't used to finding on Southwest."

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"We tried to set up a company that patterned ourselves after Southwest in all the fun, the spirit, the great people, the smile, the efficiency side of it, but we've added some extras that people aren't used to finding on Southwest."

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Donna Grant

"Often people display a curious respect for a man drunk, rather like the respect of simple races for the insane... There is something awe-inspiring in one who has lost all inhibitions."

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Personal Development

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Donna Grant

"The last resort of kings, the cannonball. The last resort of the people, the paving stone."

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Personal Development

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Donna Grant

"It is not true that people are naturally equal for no two people can be together for even a half an hour without one acquiring an evident superiority over the other."

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Personal Development

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Donna Grant

"There are bad people who would be less dangerous if they were quite devoid of goodness."

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Personal Development

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Donna Grant

"There are only two kinds of people who are really fascinating - people who know absolutely everything, and people who know absolutely nothing."

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Personal Development

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Donna Grant

"We confess our little faults to persuade people that we have no large ones."

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Personal Development

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Donna Grant

"I do give books as gifts sometimes, when people would rather have one than a new Ferrari."

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Personal Development

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Donna Grant

"If something in your writing gives support to people in their lives, that's more than just entertainment-which is what we writers all struggle to do, to touch people."

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Personal Development

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Donna Grant

"Perhaps being old is having lighted rooms inside your head, and people in them, acting. People you know, yet can't quite name."

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Personal Development

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Donna Grant

"The people I distrust most are those who want to improve our lives but have only one course of action."

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Personal Development

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David Neeleman
"Value will always be on top of everyone's lists now, right along with safety."

Now

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David Neeleman
"This is not a business where you can hand off and run by remote control."

Business

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David Neeleman
"The Blackberry is really essential for keeping up on my emails when I'm out of the office, which is a lot."

Office

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David Neeleman
"I really see low-fare carriers, quality low-fare carriers anyway, continuing to become more and more popular."

Quality

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David Neeleman
"I'm always crunching numbers, so my calculator watch is a must."

Fashion

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David Neeleman
"And you've got to remember that I'm also the father of nine children."

Family

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David Neeleman
"I actually thrive on all the challenges, and I don't feel like ADD has impaired my ability."

Ability

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David Neeleman
"Of course, we should all be aware of what we're packing in our carry-on luggage - anything that might be considered dangerous could be confiscated at a security checkpoint."

Security

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David Neeleman
"And, of course, customers really need to feel safe and are seeking reassurance when they fly."

Aviation

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David Neeleman
"What you can't buy is the loyalty that comes through our dedicated crewmembers."

Customer

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