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"The process of attentive listening makes the other person feel important, valued, and heard. For Nick, listening was, and still is, love. I've never forgotten that precious moment-and the lesson!"
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"During a conversation, listening is as powerful as loving."

"Heed Your Speed. Are you a fast or a slow talker? Be mindful towards the person with whom you are speaking to ensure that your message is being comprehended, understood, and absorbed. If they are listening at a slower rate than you are speaking, disconnect can occur."

"He knew most men only heard what they wanted to hear, and he had no desire to be like most men."

"How often have I noticed or, indeed, listened to him? We talk, but do I actually listen, or is our conversation mainly a question of my waiting for him to stop and for it to be my turn to say something? For how many of us is that what conversation means - the setting up of our lines?"

"The key to good listening isn't technique, it's desire. Until we truly want to understand the other person, we'll never listen well."
Explore more quotes by Susan C. Young

"Is there something which you have lost and miss terribly? Would the quality of your life improve if you regained it? Would it make you happier or healthier? Would you be more effective, efficient, or productive if it came back? If there is something which once was and you yearn for its return, find ways to regain its presence and place in your world."

"Recovery is the affirmative outcome you'll enjoy once you have moved through a setback and arrived on the other side. The sooner you find ways to achieve solutions for recovery, the faster you will regain vitality, hope and well-being."

"This deliberate focus and sensitivity allow you to "put yourself in another person's shoes and walk around a while" to better understand where they are coming from and what they are all about."

"We all go through times of self-doubt, times when we may question our abilities and hope we can live up to the expectations of others."

"Smiling reduces blood pressure by lowering the stress-inducing hormones, such as adrenaline and cortisol. As my mother, who is now in her eighties, navigates the challenges of aging, her mantra has become, "Keep moving and keep smiling. She has observed the rapid decline of her friends who haven't. She is striving to stay strong, happy, and vital; her desire to smile is helping her to live a healthier, more satisfying, and longer life."

"Once you embrace that continuous change is a natural process for your growth and evolution, you will be reminded that who, what, and where you are now is a temporary condition. Understanding this fact is foundational for hope, positive change and resilient transformation."

"Authentic people are instantly more likable and trustworthy, which makes building rapport with them a pleasure."

"True confidence is not something that can always be determined by a first impression. It may take a few interactions to detect whether a person is full of false bravado or if they are the "real McCoy."

"The days of the pushy salesmen and self-serving narcissists are over. That type of behavior quickly alienates and pushes people away because it offends and can't be trusted."
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