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"I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine."
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"No writer can be the 'Master of the Words' without loving them! Loving is the way for Mastering! No Love, no Master!"
"You've got to make an effort to get the details right, because even through someone picks it up and knows it's a novel, they know someone's made it up and they know it's not real, if you make a small mistake they will cease to imaginatively engage with the story."
"I decided to coin the term 'cosy crime noir' for Brighton Belle. That is 'cosy crime' for today's sensibilities because there is that slightly edgy element to it."
"A good imitation is the most perfect originality."
"I learned to write nice as hell. Birds an' stuff like that, too; not just word writin'. My ol' man'll be sore when he sees me whip out a bird in one stroke. Pa's gonna be mad when he sees me do that. He don't like no fancy stuff like that. He don't even like word writin'. Kinda scare 'im, I guess. Ever' time Pa seen writin', somebody took somepin away from 'im."
"What makes people tick? Life can be a trap of ennui, but imagery may be a redemptive escape from dullness. The iconic power and exuberance of images generate an inexorable addiction that needs to be gratified without respite. Here and now! ['Give me more images']"
"When I face the desolate impossibility of writing five hundred pages, a sick sense of failure falls on me, and I know I can never do it. Then gradually, I write one page and then another. One day's work is all I can permit myself to contemplate."
"These poets and other creative persons are the ones who express being itself, he held. As I would put it, these are the ones who enlarge human consciousness. Their creativity is the most basic manifestation of a man or woman fulfilling his or her own being in the world."
"During these three months I have gone through much; I mean, I have gone through much in myself; and now there are the things I am going to see and go through. There will be much to be written."
"Authors always carry a means for scribbling and an excuse for pausing, often inopportunely, to record those fleeting sparks of creative fancy that might otherwise vanish like a wisp in the wind if ignored. Writing is a jealous and needy lover."
Explore more quotes by Tony Hsieh
"Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees."
"For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments."
"For me, the most fun is change or growth. There are definitely elements of both that I like. Launching a business is kind of like a motorboat: You can go very quickly and turn fast."
"We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service."
"Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company."
"A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it's harder to turn quickly."
"I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine."
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