"We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service."

Values, Company, Customer, Service, Want

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"We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service."

Exlpore more Values quotes

"The treasure of a lifetime lies in the sacredness of the heart."

Lailah Gifty Akita, Ghanaian Author

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"Your mind is a gift. Your heart is a prize. Your soul is a blessing. Your life is a reward."

Matshona Dhliwayo, Zimbabwean Philosopher

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"A rough diamond is still worth more than a polished pebble."

Matshona Dhliwayo, Zimbabwean Philosopher

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"To function in the original intention is to adhere to spiritual principles."

Sunday Adelaja, Nigerian Author

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"Life is defined by time. Time defined moments. Time is priceless gift."

Lailah Gifty Akita, Ghanaian Author

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"It's no good to give money to anybody who thinks money as the root of all evil."

Toba Beta, Indonesian Author

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"In so far as we cherish the tangibles, we must value the intangibles. The intangibles, though as latent as they may seem to be, they are solemnly tangible."

Ernest Agyemang Yeboah, Ghanaian Author

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"Do not love money more than yourself."

Lailah Gifty Akita, Ghanaian Author

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"The amount of time spent on a product will determine its value."

Sunday Adelaja, Nigerian Author

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"Place your allegiance and respect in what is everlasting and real, not in the transitory and false."

Bryant McGill, American Poet

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Explore more quotes by Tony Hsieh

"A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it's harder to turn quickly."

Business

"For me, the most fun is change or growth. There are definitely elements of both that I like. Launching a business is kind of like a motorboat: You can go very quickly and turn fast."

Business

"Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees."

Cultural

"Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company."

Customer

"For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments."

Work

"I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine."

Creativity

"We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service."

Values