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"Effective management always means asking the right question."
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"Management: An art of handling conflicting Egos to meet a common objective, be it political, organisational or societal in nature."
"All of those things had been talked about, suggested, rumored, as a manager and as a member of the Knicks organization, I couldn't allow myself to think that way or believe that."
"You can be stern and forthright, and that's my management style, but when you lose it totally, that's a sign of weakness."
"The executive moves we are announcing today will strengthen American for the long-term future and reflect well on the depth of the Company's management team."
"The best leaders don't give a damn about the definition of leadership, they are thinking about more important things."
"It goes without saying that when you're the manager of a Premiership club, you go eight miles down the road and get beaten by a team two divisions below you, it's disappointing."
"We had a very energetic floor manager and he was always jumping around all over the place. The director would send down messages like, Can you tell that actor to calm down?"
"Reduce the layers of management. They put distance between the top of an organization and the customers."
"If something that needs to be done that we don't feel confronting, we do it through the manager."
Explore more quotes by Robert Heller
"The difference between management and administration (which is what bureaucrats used to do exclusively) is the difference between choice and rigidity."
"The first myth of management is that it exists. The second myth of management is that success equals skill."
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